K8 Casino - general discussion

If you want to discuss anything related to K8 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

They won't let me delete my acc!

I deposited €10 for the welcome bonus, but it says nowhere that you have to send €20 in BTC!

I sent the money through a market, not my own wallet!

Since there is only one and payment that's it!

No ID, no hash or anything else!

They should keep the 10 € and buy an ice cream from it

AGAIN DELETE MY ACC!!!

Hello,

I could use a little help with your issue if you care to explain.

You deposited and took a bonus. Did you fulfill the wagering and meet other bonus conditions?

How did the casino explain those €20 in BTC and how is it related to the bonus?

For deleting the casino account I would turn to chat. Did you try? 🤔

well, I just did the registration. When I was sending the verification files where they ask for proof of address, citizen card and then they ask for proof of ownership.

well i can say that this casino smells like a scam.

never in your life can any casino ask you for proof of ownership.

Please note that it is not proof of address but of ownership.

so it's not very reliable

Hello,

prove of ownership of what, please? Normally casinos ask for proof of deposit or bank statements to confirm that the account is assigned to you. 🤔

Hi I've signed up to k8.io and done all the i.d verifications now I need to deposit which I don't quiet understand , I have dash wallet and mifinity am I able to use any of these on this site or does it require something else , has anyone got a guide on how to easily deposit here thankyou

Hello there.

Well, I would ask the support or check the terms for the term "deposit". Anyway, the live chat seems to be functional. The casino says it's focused on crypto payments, so I assume you would need a crypto wallet:

"Click 'Wallet' on the toolbar of the personal center, enter the deposit interface, fill in the relevant information according to the system requirements, and select the type of wallet you need to deposit, and enter the address of the wallet on the exchange to complete the transfer."

K8CASINO is taking its time for both JPY deposits and withdrawals. We recommend that you do not deposit now and wait until the problem is resolved before depositing.

K8 Casino is currently experiencing delays in JPY deposits and withdrawals.

We recommend that you do not deposit until the issue is resolved.

https://twitter.com/k8official_jp/status/1708734451377946976 k8officialpost

Thank you for the news. Hopefully, the solution is near!

I did not mention such a thing. I play keno daily and in 150,000 hands played the highest multiplier was 63x never 500x 800x or 1000x around 200 lost sessions in a row

I've seen a number of people say they have problems with keno on k8.

What this means is that k8 is cheating on keno.

Why not file a complaint and see if it's fraudulent?

In 4 months it gave me only 2 63x and I play non-stop, how and where can I file a complaint?

If you say you can't win on keno and want to know if it's a legitimate game, they'll probably tell you.

Hello.

Well, feel free to submit a complaint if you like, but I think you should consider this:

The odds will differ, according to the games played and the amount of numbers the player hopes to "spot".

The odds of winning a larger Jackpot (Spot 10) are 1 in 8,911,711 whereas the odds for winning a smaller Jackpot (Spot 7) are 1 in 40,979.

The odds will differ according to the games you play - but in all games of chance the odds are against you winning the jackpot or big prize.  

Keno is a poor chance if you aim to win. Thus, I'm convinced there is not much we can help you with. 😕

I recommend not playing this casino.

In the end, my account did not reflect the deposit.

I contacted support and was told to show them all the deposit and withdrawal history on my bank account. It seems I have to send all my payroll and other information as well.

They say that a bank transfer statement is not sufficient evidence.

They do not want their money back. It seems to be a common practice to request account information.

Hello.

When a player claims the money sent by the casino has never made it through, the casino tends to ask for proof. That's quite logical. Did I understand the issue correctly, or is there something else?

I sent the evidence (bank transfer details) that was requested, as it was properly requested many times. But I am told that it cannot be used as evidence.

This is correct evidence.

No matter how much you want to show all the deposits and withdrawals from your bank account, there is no privacy. I hid important parts of my paycheck and sent them, but that was no good either. It is an impossible task.

Also, this problem is due to a system failure in k8. It is not right, no matter how much it costs.

Can you specify what seemed to be wrong with the document? This is the most important fact, if you ask me. 🤔 The casino needs to explain.

We do not know why it was rejected.

k8casino is not really live support because it takes up to 24 hours to request a response from the funding department. So I did not ask.

k8 takes a long time to contact the department.

It is clear that you will not receive a response from k8casino to submit a claim.

It's sad!

Without a working communication channel, how can anyone resolve an issue?

I'm also sorry to see the complaint is about to be closed due to the casino's unresponsiveness. Something must have happened, its reputation was so high, I don't understand. 🤔