Justbit Casino - general discussion

If you want to discuss anything related to Justbit Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I don't recive my winings

Ok, and what about any explanations or updates from the casino?

Have you perhaps pas the account verification yet? Kindly provide more details, there is a fair chance we will find a way to explain or suggest options.

Another scam casino that does not pay out winnings. Don't deposit here.

another scam casino that steals money from players

Hey, I think it would be best if you explained your situation somehow instead of giving such a general view of the matter. Could you tell me what happened and why the casino took your money ? 

Let me know. 

I will file a complaint in the next few days. The account was blocked, all the money was stolen.

Did the casino tell you why they blocked your account ? Of course a complaint is probably the right step, but it might be good to at least briefly describe the situation. Who knows, maybe in the future you would be able to help a player who had the same thing happen to him or something similar.

But of course the decision is up to you and I will keep my fingers crossed that everything turns out well and is resolved fairly. 

I advise all players not to register with them and not to give their money to scammers.

Well, I see that we probably won't learn more, so when you file a complaint, I guess we'll have some information from there. 

Take care. 

It appears that this casino does not have a valid license. They claim to have a Curacao license but do not state the actual license or license verification badge. They show links to their home page, not the license verification page as is supposed to be the case. In other words, they are almost certainly lying about their license, but nevertheless, you have a high rating for this casino and it is indicated that it is licensed, which is another lie. Let the casino representative explain. In my opinion, another scam casino without a license.

Well I looked at it too and I also see that from seal gaming curacao it just takes me to their casino page again, so thanks for mentioning it and I'll be sure to have our data team take a look at it and fix it as well. 

Anyway, since you filed a complaint as you announced, we'll have to wait and see what gets resolved. I hope for a happy and fair ending. 

Much of what is stated on their main page is an absolute lie. If a casino cheats with a license, it is an absolute scam. It is not surprising that they allow players to register and make deposits using their phone numbers, but allegedly from prohibited countries. And they draw conclusions about people’s citizenship based on their driver’s licenses. There’s nothing even to discuss here - absolute scammers.

It's not exactly very credible when the casino has it like this and we'll see what our team finds out. I'm quite curious because I saw what Tomas wrote and that at this moment it is not possible to register players from your country. We'll see how it turns out.

Where do scammers get a rating of 7.2?

Scammer casino with fake license.

Well I have passed this on to our team and they have contacted the affiliate to find out more. I don't have exact information yet, but it may be due to the casino switching to a GCB license. When I know more I will let you know.

As for the rating, everything is explained here.

I contacted the operator in the chat, he indicated his fake license as valid. They do not transfer to any other licenses.

What we have as a result:

The lack of KYC check on the main page is an outright lie. She is.

The license on the main page is an outright lie. No license.

The casino determines the player's citizenship based on their driver's license - a lie. This is impossible. It follows that the casino also blocks players, clearly violating its own invented rules.

Refute any of the statements I made above.

and look again at the scam casino rating.

Player reviews are deleted without reason. All clear.

At this point you are incorrect. We check every single user review, and only those that do not meet our guidelines are rejected, providing the user with an explanation or suggestion on how to meet the requirements. Which, as I can say are only set to benefit user reviews readers.

In the case of your review of the JustBit Casino, the reason was as stated: "Hello, and thank you for your review. Since it describes an issue related to your Casino Guru complaint, which was just closed as unjustified, I'm also rejecting this user review. Thank you for your understanding."

The rejected complaint 👈 is not the outcome you would appreciate, still, we do not deem it fair to allow user feedback to be affected by such emotions. If your review was objectively non-related to your rejected complaint, things would be different.

I'm sorry, try to understand the nature of neutrality, please.