2 weeks ago
You know the users usualy do not get back once the problem is resolved hence we have no other clues - like in this case.
I suggest you keep in touch with the casino support to ensure things are going as they should. As you probably spotted already, this casino is a bit slow and perhaps also a bit disorganized. So, keeping an eye on the progress won't hurt.
The way I see it from your description, just one withdrawal seems to be "missing" out of many; is that so?
In any case, ask the support regarding that, and let us know what they come with, please.
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