Jaro would like to know why the game provider has to investigate? What is the reason? Because there are sites that don't have this investigation by the game provider, could you explain it to me better please.
Automatic translation:
ericleo
Romi
Diamond
Romi
1 year ago
Hello Romi and what would be the maximum bet without the bonus, because their bonus currency is the IMR virtual currency, first you play with the real balance, when the real balance runs out you can use the bonus balance, if you play with your real balance is there a maximum bet?
Automatic translation:
ericleo
fruitpartygoat
Diamond
fruitpartygoat
1 year ago
The same thing is happening to me, the first site that has been reviewed by the provider, I made a profit with a real balance of 700 dollars, I requested the withdrawal and they did the same thing they did to you.
Automatic translation:
Jaroslav
Forum and Reviews Administrator
ericleo
1 year ago
Jaro would like to know why the game provider has to investigate? What is the reason? Because there are sites that don't have this investigation by the game provider, could you explain it to me better please.
Jaro gostaria de saber porque o provedor de jogos tem que investigar? Qual o motivo? Porque existem sites que não tem essa investigação do provedor dos jogos, poderia me explicar melhor por favor.
Automatic translation:
1 year ago
Sometimes a game provider requests an investment based on gameplay. Sometimes it does it on the basis of how you play the casino and asks the game provider because it wants to verify that you have followed all the rules as you should have. It's a kind of guarantee for them that everything was fine on your part. It often happens for example when you play with a bonus or when you win a bigger amount, so that's when the investment happens.
The casino has the right to do this as well as the game provider to check what is necessary for them.
On the other hand, it is always good if they inform the player about it and don't give him another deadline all the time. Sometimes the reasons can be different, but these are the most common ones I have encountered.
Automatic translation:
Romi
Community & Complaints Administrator
ericleo
1 year ago
Hello Romi and what would be the maximum bet without the bonus, because their bonus currency is the IMR virtual currency, first you play with the real balance, when the real balance runs out you can use the bonus balance, if you play with your real balance is there a maximum bet?
Olá Romi e qual seria essa aposta máxima sem o bônus, porque a moeda do bônus deles é a moeda virtual IMR, primeiro voce joga com o saldo real, quando acaba o saldo real que você poderá utilizar o saldo do bônus, se vocês joga com seu saldo real existe a aposta máxima?
Automatic translation:
1 year ago
These are questions every player should check with the casino support to make sure that there is no violation done. It is always better to get it checked before playing to avoid any future issues. The support is trained to answer these questions.
Automatic translation:
fruitpartygoat
Bronze
1 year ago
Its a scam casino, i still havent got the able to payout and no info from the casino.
Also they have a max cashout on bonus for 1,3x 😀 what a fucking joke. Scammers
Automatic translation:
Romi
fruitpartygoat
Community & Complaints Administrator
fruitpartygoat
1 year ago
May I ask when exactly you requested the withdrawal and if your account is fully verified there?
Did you play with this bonus, or was it better to pass on it?🤔
Automatic translation:
fruitpartygoat
Bronze
1 year ago
I didnt have a bonus - they have never asked for verification. No KYC has been asked. Im gladly to provide it.
Automatic translation:
fruitpartygoat
Bronze
1 year ago
And look at this.
no way to see when its wagered, max cashout is 1,3x HAHAHAHA.. this is a complete scam. Stay away
Automatic translation:
ericleo
Diamond
1 year ago
At this casino, when you win, they send the game provider to audit your bets and block the withdrawal option, telling you to wait 14 days. They offer lots of bonuses but don't like to pay out.
Edited
Automatic translation:
Romi
Community & Complaints Administrator
fruitpartygoat
1 year ago
And look at this.
no way to see when its wagered, max cashout is 1,3x HAHAHAHA.. this is a complete scam. Stay away
Automatic translation:
1 year ago
I just hope that you will receive the payout.
When exactly have you requested the withdrawal, please?🤔
Automatic translation:
Romi
Community & Complaints Administrator
ericleo
1 year ago
At this casino, when you win, they send the game provider to audit your bets and block the withdrawal option, telling you to wait 14 days. They offer lots of bonuses but don't like to pay out.
Esse Casino quando você obtem ganhos, eles mandam para o provedor do jogo fazer uma auditoria nas suas apostas, e bloqueiam a opção de saque, falam para você esperar 14 dias. Oferecem vários bônus mas não gostam de pagar.
Automatic translation:
1 year ago
Did it actually happen to you? Did you get the withdrawal at the end?
Some players do prefer their withdrawal to get blocked until they receive it, so they don't play it down.
Did you know that?
Automatic translation:
ericleo
Romi
Diamond
Romi
1 year ago
Yes with 30 dollars I got 1,300 dollars, when I went to withdraw it was blocked, some players prefer the withdrawal to be blocked???? Which player prefers blocked withdrawals? Do you like blocked withdrawals?
Edited
Automatic translation:
fruitpartygoat
Bronze
1 year ago
they shut down their support haha
Automatic translation:
unabletoeattherice
Silver
1 year ago
why these problems to withdraw on just this casino they do not lock the money the have them left so the players can play again and loose them
these casinos are so dirty they will not pay anything if they could
Automatic translation:
unabletoeattherice
ericleo
Silver
ericleo
1 year ago
exakt , scammers like the slots
Automatic translation:
unabletoeattherice
ericleo
Silver
ericleo
1 year ago
they are waiting for you to play them!
Automatic translation:
Romi
Community & Complaints Administrator
ericleo
1 year ago
Yes with 30 dollars I got 1,300 dollars, when I went to withdraw it was blocked, some players prefer the withdrawal to be blocked???? Which player prefers blocked withdrawals? Do you like blocked withdrawals?
Sim com 30 dólares consegui 1.300 dólares, quando fui sacar estava bloqueado, alguns jogadores preferem que o saque seja bloqueado???? Qual jogador prefere o saque bloqueado?? Você gosta Romi de saque bloqueado?
Automatic translation:
1 year ago
Yeah. To be blocked until they receive the money so they cannot play it down.
Do you know what I mean?
So, did you get your money, though? Were they able to solve the situation?
Automatic translation:
kavazdado
Silver
1 year ago
Hello everyone. This is how I registered at a foreign casino. I got a $50 bonus with no deposit at the beginning. Believe it or not, I'm used to over $400,000. However, in order to withdraw anything, I have to take the last step. Make a $100 deposit in bitcoin. Since I don't understand crypto, if anyone wants to try withdrawing it, please let me know. If we succeed, we'll split it half and half.