Proboteanumaria2 years ago
Hello everyone. This is how I registered at a foreign casino. I got a $50 bonus with no deposit at the beginning. Believe it or not, I'm used to over $400,000. However, in order to withdraw anything, I have to take the last step. Make a $100 deposit in bitcoin. Since I don't understand crypto, if someone wants to try withdrawing it, we'll split it half and half.
Hi, I certainly wouldn't go for someone to deposit to your account, because it's forbidden and the casino can then void the money. You might want to do some research on the internet. Also, make sure you don't give your account details to anyone so you don't lose money. Try asking the support if they can help you or do you have someone close or a friend who can assist you?
There are some instructions on the internet on how to open a crypto wallet and how it works, so I'd rather try than blindly trust someone.
stay away from this casino, play without bonus because if you play with bonus and win then forget your money you have to wait a long time and they are in your account so you can play them up (maybe that's the idea)
worthless!!!
Greetings, have you had this experience playing in this casino with a bonus? Have you been unable to withdraw anything or are you still waiting for your money? Could you tell me a few more specific things about it so we know if it would be possible to help you?
IMMERION CASINO iMR. Stay away from this casino. It doesn't do identification so it doesn't pay. 45 days and the account hasn't been identified.
Hello, can I know what the casino told you about all this when you say that the verification has been going on for a month and a half? What specifically are you unable to verify, is it one or more documents?
We give casinos 14 days to sort this process out and if they don't, I often advise players to file a complaint.
Wouldn't you also be interested in this and would our team try to help you if you don't know what to do next?
If you are interested here is a link where you can open a complaint.
I hope this whole situation can be resolved.
My complaint has gone on for over 6weeks.
Yes, I have seen that, and I firmly believe that it will soon come to an end.
Stefan will answer shortly and I hope that it will have a happy ending.
Thank you Jaro and Stefan for helping me with this
You're welcome, that's what we're here for. I hope it will turn out to be successful.🙂
Just got another email asking same document that has no problems but I sent it
Hello, I have sent the documents many times and they tell me every day that don't worry, the documents will be sorted out once I receive an email message. For 44 days, nothing has happened. They are mocking me every day. They tell me to be patient. Be patient. The time it took for this to come from a bonus. I am entitled to withdraw them, but they don't give them to me. Thank you.
Dear player, I have forwarded your request and will try to push the KYC department for an answer. Unfortunately, I have no information about why they are not answering, as the Support Team does not process KYC questions or requests. But I will do my best to help you with your case! They write to me every day the same thing to contact the identification department by e-mail who never answer anything, they are unacceptable, thank you
Ok, thank you very much.
This is the message they send me every day, the same one over and over again
That's exactly what happened to me since Nov 6. So 60 days here. Same thing happening to you is happening to me
Dear player, I have forwarded your request and will try to push the KYC department for an answer. Unfortunately, I have no information about why they are not answering, as the Support Team does not process KYC questions or requests. But I will do my best to help you with your case! They write to me every day the same thing to contact the identification department by e-mail who never answer anything, they are unacceptable, thank you
Hello,
The sad truth is that the first line, like common support workers in this case, are truly not able to help you. They are usually in no position to demand anything from the KYC Team. Of course I agree it all is very inconvenient. Have you been thinking about filing an official complaint? If the casino is not in extreme delay, they should find some time to respond to such a query, I guess.
My god that picture I gave them was perfect. I had someone always picture every thing they wanted as documents. If u want to see them I am gladly to show you
By far a big scam. Immerion iMR casino does not pay at all also does not do identification. 48 days nothing.
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