Hugewin Casino - general discussion (page 3)

You know, we are neither federal agents nor local police. Such specialized accusations are far beyond the standard fairness we deal with, I'd say.

Additionally, and also to be extremely short, if you prefer not to cooperate, the complaint can't be resolved.

"Since you decided not to cooperate on complaint resolution and wish to proceed to pursue other options, this complaint will now be closed as 'rejected'"

I'm sorry we couldn't help you under such circumstances.

To me, it just seems like it was your choice, so the hard feelings make little sense to me. Still, if you ever wish to cooperate and reopen the complaint, you can. We just can't investigate without your full support. That's all.

No young man, you made the decision that the casino was right and you closed my complaint. That was the response after several weeks. I just told the truth because I don't like falsehoods and if my comment bothers you, how sorry I am but I'm not going. to tell lies and I know that they are not police or federal. But I am a federal employee in Mexico and at least I do research what the law is.

I'm actually a woman, so much for the mistakes you mentioned too, right? 😉

Anyway, you probably missed the point. I'll try that again: We are an independent company, and if you are who you claim to be, you must understand that we hold no official authority over any company or person—casinos included. We do not get involved in law; maybe start doing research about our principles.

You may start right here with the Casino Guru Fair Gambling Codex 👈

Also, we did not say the casino was correct; we could not proceed because you have decided not to cooperate.

As a result of your actions, we had no chance to find out what had happened. I hope it is clearer now for anyone.

The full text (I strongly suggest you read it again) is here 👈.

I truly hope you understand the situation much better now, wish you a great day. I mean it.

I apologize, I haven't noticed it in the profile, the truth is that the good thing is that I have tried to use words to try not to offend anyone and I will repeat again, if telling the truth bothers you, how sorry I am, why? I am not going to tell lies because I am not a false person and I hate lies and above all I respect women a lot because I was born to a woman who educated me very well and taught me respect and not to lie and I repeat Sorry for not seeing your profile

Many details have been lost due to translation, in my opinion. Shall we leave it to the past? I would be very grateful not to start a meaningless fight.

Anyway, I'm sorry what you have been through. If you ever need support and will be ready to cooperate with your specialists, we'll be here.