Hello, Romi! Thanks for the message and advice! I am going to make a complaint about Greatwin as per your recommendation. However, I will try one more way. I will also send one last email to Greatwin's customer service. I will get back to!
No worries at all, will wait for the update. Hopefully there will be no need to file a complaint.🤞
Hey! I didn't manage to get my money even though I tried several different withdrawal methods. I didn't get any more emails from Greatwin either. I played the rest of the money from my game account and sent them a request to close my game account, but that hasn't been done either. I then closed the rest of the possible payment methods myself. I am not going to make a complaint about that casino. I'm just going to forget about it. However, thank you Casino Gurus for your advice and kindness! 🙂
Usually most of the casinos will close your account only if you ask for it due to a gambling problems, as per my knowing. It'll be probably the best, as you said, to forget about this casino and move forward.
We are always glad to help, so if you'll ever need us in the future, we will be here.😉
I am deposit in great win casino as per 8.8 rating and deposit and withdrawal methods. UPI deposit available but UPI withdrawal and bank transfer not available. And also astro pay networking their multiple astropay accounts. Netteller and not working in indian deposit. Still my withdrawal is pending due to their worst withdrawal system. I am only deposit via casino guru review
Kindly enable astropay payments for me
Hi, you will have to solve this problem with the casino or Astropay. They wrote in your email that if you have a problem you should write to them and they will try to help you. If the issue is with the casino and not with the payment method, then on the other hand, try to write to the casino support and they should be able to help you.
However, this is the only alternative you can use to withdraw money ?
I contacted almost 20 times in the casino chat.but no satisfactory answer. Every time they skip to answer my question. After some time my shift is over then another executive start chat with beginning. Worst casino
Hm, it's certainly not pleasant if you need to solve a problem and the casino ignores you and doesn't answer your questions or just shifts you to someone else.
So it's good that you filed a complaint and we'll see where it goes and hopefully it can be resolved. If you have anything new to add let me know.
To day I deposit via netteller and after wagering I am also withdrawal to my netteller account. When reach the amount I don't know. In case any problem I will reach to you.
Of course. So I see you tried another payment method, so I hope it paid off and you will be able to withdraw the money. However, I think you will need to verify this method as well, so it may take some time.
Anyway, I'll definitely be here if you have any lingering problems.
Hi, can anyone help me with this issue or have experienced the same issue - I have been unable to withdraw my funds from Greatwin for some weeks now. At the start customer service said I havent been wagering my deposits. Every time they said to wager an amount I did and then the same issue where I get an error message with withdrawals. My last deposit was over 2 weeks ago and customer service says it hasnt been wagered. For context, I deposited 100 euro and have placed 500 euro plus worth of bets since. I dont understand where customer service are getting there figures from as they said 32 out of 100 has been wagered). At this point I feel they just want me to lose all my winnings. Any help on this would be greatly appreciated.
Hello, according to what you describe, it is a problem of deposit wagering, do I understand correctly ? According to what I found it should be 1x deposit correct or you have other information ? You say that you have done it and then when you withdraw it gives you an error message and what is it ? That you still have to wager some money ?
However, if you have been trying to withdraw your funds for a few weeks, then I would recommend you to open a complaint and our team will try to help you.
If you are interested you can do so here on this link.
So what would you be interested in ?
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