GreatWin Casino - general discussion (page 8)

Hello, Romi! Thanks for the message and advice! I am going to make a complaint about Greatwin as per your recommendation. However, I will try one more way. I will also send one last email to Greatwin's customer service. I will get back to!

No worries at all, will wait for the update. Hopefully there will be no need to file a complaint.🤞

Hey! I didn't manage to get my money even though I tried several different withdrawal methods. I didn't get any more emails from Greatwin either. I played the rest of the money from my game account and sent them a request to close my game account, but that hasn't been done either. I then closed the rest of the possible payment methods myself. I am not going to make a complaint about that casino. I'm just going to forget about it. However, thank you Casino Gurus for your advice and kindness! 🙂

Usually most of the casinos will close your account only if you ask for it due to a gambling problems, as per my knowing. It'll be probably the best, as you said, to forget about this casino and move forward.

We are always glad to help, so if you'll ever need us in the future, we will be here.😉

I am deposit in great win casino as per 8.8 rating and deposit and withdrawal methods. UPI deposit available but UPI withdrawal and bank transfer not available. And also astro pay networking their multiple astropay accounts. Netteller and not working in indian deposit. Still my withdrawal is pending due to their worst withdrawal system. I am only deposit via casino guru review

Kindly enable astropay payments for me

Hi, you will have to solve this problem with the casino or Astropay. They wrote in your email that if you have a problem you should write to them and they will try to help you. If the issue is with the casino and not with the payment method, then on the other hand, try to write to the casino support and they should be able to help you. 

However, this is the only alternative you can use to withdraw money ?

I contacted almost 20 times in the casino chat.but no satisfactory answer. Every time they skip to answer my question. After some time my shift is over then another executive start chat with beginning. Worst casino

Hm, it's certainly not pleasant if you need to solve a problem and the casino ignores you and doesn't answer your questions or just shifts you to someone else. 

So it's good that you filed a complaint and we'll see where it goes and hopefully it can be resolved. If you have anything new to add let me know. 

To day I deposit via netteller and after wagering I am also withdrawal to my netteller account. When reach the amount I don't know. In case any problem I will reach to you.

Of course. So I see you tried another payment method, so I hope it paid off and you will be able to withdraw the money. However, I think you will need to verify this method as well, so it may take some time. 

Anyway, I'll definitely be here if you have any lingering problems.