Need assistance. Getwin Casino (getwin.com), have had my withdrawal requests in "Pending" for over a week. And they do not respond to emails. Also, their alternate "affiliates" email address isn’t operative. I’d accidentally misplaced the decimal point when transferring Bitcoin to their site (the Coin I’d been saving for years for my Mum’s Huntingtons illness therapy). I haven’t done anything wrong (no bonus promotion issues or anything like that). Can someone please help.
Sorry about the issue you have at this casino. I am sure our complaint team will have a deeper look at it whenever the 14-day timeframe passes, as they have explained to you in your complaint.
In the meantime, please keep us updated about any changes or news from the casino.
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