Getwin Casino - general discussion

If you want to discuss anything related to Getwin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

the same thing happen to me I haven't gotten my deposit yet they blocked me from the account I agree with this guy fully definitely need to check with this getwin and .and it rite

Hello, what happened to you? There is no previous post so it is not clear with who you agree here. 🙂

Are they open cause I forgot my password when and to get password recovery got a new password now it’s asking me for a security key which I don’t know how to get one they say to get one through the other app authenticator apt but I can’t because I don’t have the I don’t have the box with the numbers in it

Yes I agree I had 80.00$ dollars on my acvount

That's not good,

it seems that somehow the password recovery activated the "two-step" login verification. Are you sure that you have not used this kind of login feature before? Sadly, as far as I know, in order to get the initial code used to sync your casino account with the authenticator app, you need to access your casino profile first to find this unique code. Otherwise, you can't set up the app.

I suggest you browse your mailbox for any email associated with the casino and look for this code. Honestly, I would be surprised if you find it.

I tried to find you some support contact, but I was not so lucky.

I also tried to find its profile on social media but was not successful either.

Since this casino is unlicensed, there is no other way to turn besides submitting a complaint via our resolution center.

Feel free to do so, just click this link:

https://casino.guru/complaints/create

I hope we can help you somehow.

I have tried email and my email are coming back return to sender

I'm sorry but I still think that the complaint is the only grasp of action.

What do you think about it?

Yes I do

Hello,

It's good you decided to submit your complaint. I can also see that winnings came through. Good!

As you can see, it takes almost a week to cash out, sometimes.

I have a report on my authentication code I have received it thank getwin !!!!

How did you manage to solve the issue with your authenticator? I'd like to know, please 🙂

Some how they answered my email

Ah, I see.

So the point is to be patient and wait. 🙂

It seems kind of annoying to me, I would probably try a different casino, probably some licensed one with a better reputation 😉.

How about you?

would love to get my 5,000 my jack pot but they have blocked me !!!!

Well, I can see that you went silent, so the complaint was closed.

The complaints require close cooperation, if you think you still need help and have time to do so, consider asking the complaint to be reopened.

Contact Kristina: kristina.s@casino.guru

no my winnings has not be issued

Well, the current casino rating seems far too low for staying optimistic, however, my offer is still valid.

Have you noticed?

"The complaints require close cooperation, if you think you still need help and have time to do so, consider asking the complaint to be reopened.

Contact Kristina: kristina.s@casino.guru"