GeniusWin Casino - general discussion (page 13)

Hi guys, same situation, only €170 on my account, I would like to join, tell me what I should do and who should I send my data to

hi 170 is not a lot and keep in mind that it will probably be spent around €100 or a little less

Hi, I would like to add myself if it's possible, we're talking about over 5000 euros withheld. Thank you

Hi, leave me your email

thanks, should I receive an email from you? I have not received anything yet

pipposerra87@gmail.com- Thank you!

HI

today I received an email from Casinoguru talking about " cyber attacks conducted by unknown individuals pretending to be members of the Casino Guru team and asking users to share sensitive information or make a payment."

I don't know if it's an automatic email sent by your system, if there has been some report or something else, but if it refers to me I'm not "pretending to be a member of the team" at all, I'm a normal user of that site who he's cheating, and I've hired a lawyer to get our money back.

HI

My email appears to have been sent, did you write your address correctly? Have you checked your spam? If the address is correct, the problem may be the domain (hotmail.com). If so, can you give me another gmail address?

It got to me too, I don't think it refers to our conversation though

Hello, we were under attack so it was automatic email to be careful. Also please be aware we at Casino.Guru, never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested things.

Well, it was not against you and you can be calm. It was just a warning.🙂

aaaaah ok, much better then! Luckily we have enough experience on the web

Hi, I sent the email to you too, did it arrive?

Hello, I've replied with all the details. You know you need more change available.

Thank you

Could you explain to me how it works? If I go back in the conversation I see that there are posts from two years ago. I have some money to try to recover on Genius. Thank you

it's all written there, just look at the last pages where I wrote. If you are interested, write me an email but it has to be quick because I have already sent everything to the lawyer.

imma91gambale@gmail.com

Hi, I had some money on Geniuswin, can you tell me what I can do?

Hi Pippo83!

I must say that you're not the only one with this case, very sorry about that.

I checked the casino, and according to our system it seems that this casino has been closed and no longer operates. Unfortunately, when it comes to submitting a complaint, I fear not much can be accomplished without the casino's participation. I am aware that this does not adequately address your problem. However, in case casino decides to operate again, we will be here to help you always. 

I would suggest you to read other responses in this thread, you could see that also other players have the same situation as you and it seems that this casino is closed for sure, based on the latest complaints.

Well, we will be available if you happen to find any updates.

I know, but the protection of Adm should be there... I was wondering if anyone knows how to deal with Adm, and of that famous fund that is always talked about as protection for these situations (the next one in Italy out of here, who will say the sentence: we are protected in Italy by Adm .... I'll kick him), thanks to anyone who can suggest me something more

Pippo83 contacts Valdivia11 and he is taking care of this ok 👌