CosmicSlot Casino - general discussion (page 2)

Hey, I don't envy your situation. As we can see you are not the only one who had similar problems. Before you came to play in this casino, did you try to check some useful information on our website, for example user reviews or complaints ? This source can sometimes be more than helpful. 

However, I see that regarding your withdrawal the casino is still only referred you to the appropriate department. How long does the withdrawal process take if I may ask ? Has your account been fully verified yet? 

Let us know.

They didn't pay??? Kyc doesn't even respond back to emails. I have thousands pending to be withdrawn

If they didn't pay, how long have you been waiting.

It's been 4 months, but I ordered them to block their account, Altacore nv is and their companies, all of them are like that, I lost more than 2k Usd in withdrawals, they delay, they pay some people but most of them don't pay.

That's horrible. They responded back last night saying they are paying me out installments once every week pretty much. So frustrating. I've never had an issue with other sites.

They suck, leaks from this company.

No I only found out about your site after I started looking to see if anyone else has had these issues. And yes my account is already fully verified. The appropriate department (financial) doesn't respond to you so live chat gives you there email for no reason. No one knows how to help you. They keep saying email financial dept but you don't get a response back I've emailed them 4 days in a row with no response.

According to the complaints this casino pays. If they would not, we would experience a massive amount of complaints, I'm sure of that. The only thing we can hope for, is the casino will speed up the process somehow.

May I know when exactly did you submit the withdrawal request?

According to our information, the withdrawal limits goes as:

per month

€10,000

 per day

€500

I wonder where the catch is? Do you have an idea?

Yeah they finally responded to me. They set up a withdrawal plan so one withdrawal every week. I got a payment today but I have a lot more pending. I guess they just take long to approve the withdrawals. Also the limit is not the greatest 400 per week which will take forever if you are a high roller. But as long as I get my money. There's actually alot of people complaining about withdrawal procedures online that's how I found this site

I must agree 400 per week is a very low withdrawal limit. It also depends on the total winnings. I may missed it in the conversation, but how much did you win in the casino?

I did Jaro. I checked here and they were highly rated by the CasinoGuru staff. But I found out it was a lying dishonest casino that only have one goal, to scam as much as possible. So no, we cant trust the ratings here at all.

Hi, maybe it would be good to describe the situation you had here. You replied to a post that was written by me a year ago and thus the safety index may have changed. 

Could you explain to me what happened that you are of this opinion? 

I register this site and make a deposit with the first deposit bonus. I wager the money and leave a balance of 1000€. I withdraw the amount of 120€ 200€ and then 400€ 3 different withdraws and I left my balance yesterday in 19.000€+. Today they delete my account and my withdraws too and left me with 125€. I want my balance back and my withdraws too!

This site is a scam! Please reload the reviews!

Hey, does this mean the casino has blocked your account? As for your withdrawals, did the casino reject them and take them away? Out of your entire balance of 10k, you only have 125€ left? Did the casino give you a reason? 

They told me that only 5x of deposit I could withdraw that’s why the delete all of my withdraws and the balance of 19k

Right, so the bonus was subject to a maximum cashout, that's why they told you that. It's common for bonuses to be like this, and when a player goes to withdraw money, what he can't withdraw is automatically taken by the casino. 

So in that case I wouldn't see any problem and the casino didn't do anything wrong under what you describe. You should always read the Terms and Conditions carefully when playing with a bonus so that something similar doesn't happen again. 😕