Didn't they pay they are hard to pay they just like to take deposits and lame excuses.
The withdrawal process is horrible. I can't believe this site. Will make sure to use Ontario sites only next time. I am still waiting for my withdrawals and no one responds back. Live Chat can't help and keeps telling you to email the financial dept. The financial department does not respond back. I've lost hope that I will be able to withdraw my 3k winnings
Hey, I don't envy your situation. As we can see you are not the only one who had similar problems. Before you came to play in this casino, did you try to check some useful information on our website, for example user reviews or complaints ? This source can sometimes be more than helpful.
However, I see that regarding your withdrawal the casino is still only referred you to the appropriate department. How long does the withdrawal process take if I may ask ? Has your account been fully verified yet?
Let us know.
They didn't pay??? Kyc doesn't even respond back to emails. I have thousands pending to be withdrawn
It's been 4 months, but I ordered them to block their account, Altacore nv is and their companies, all of them are like that, I lost more than 2k Usd in withdrawals, they delay, they pay some people but most of them don't pay.
That's horrible. They responded back last night saying they are paying me out installments once every week pretty much. So frustrating. I've never had an issue with other sites.
They suck, leaks from this company.
No I only found out about your site after I started looking to see if anyone else has had these issues. And yes my account is already fully verified. The appropriate department (financial) doesn't respond to you so live chat gives you there email for no reason. No one knows how to help you. They keep saying email financial dept but you don't get a response back I've emailed them 4 days in a row with no response.
According to the complaints this casino pays. If they would not, we would experience a massive amount of complaints, I'm sure of that. The only thing we can hope for, is the casino will speed up the process somehow.
May I know when exactly did you submit the withdrawal request?
According to our information, the withdrawal limits goes as:
per month
€10,000
per day
€500
I wonder where the catch is? Do you have an idea?
Yeah they finally responded to me. They set up a withdrawal plan so one withdrawal every week. I got a payment today but I have a lot more pending. I guess they just take long to approve the withdrawals. Also the limit is not the greatest 400 per week which will take forever if you are a high roller. But as long as I get my money. There's actually alot of people complaining about withdrawal procedures online that's how I found this site
I must agree 400 per week is a very low withdrawal limit. It also depends on the total winnings. I may missed it in the conversation, but how much did you win in the casino?
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