Cashed Casino - general discussion (page 4)

Hi, congratulations on your win. I would say that this is a question for the casino itself and therefore whether or not they would be able to raise your limit somehow. How much money do they give you and how often do you get the money ? 

12,500 for one withdrawal and that works out to two withdrawals a week, that will pay me off for several years...

I understand that, but did you ask them if the limit can be increased somehow ? Of course, if they have them like that and they stick to what they have written in the terms and conditions, then there's probably not much to do. The important thing for me would probably be that the casino actually pays out the money and doesn't stop it. 

The limit can only be increased by increasing the vip level, but due to the ratio, since I won 300 times the invested amount, the vip level simply cannot be increased...

Oh sure, that's a shame because if you don't agree with the casino on some individual limit or payout, then there probably won't be much to do about it. I know that they probably wouldn't want to pay you large amounts, but then again, if it were to increase at least a little, it wouldn't be bad. Do you also have a VIP manager assigned to you if you are a VIP? Maybe it could be worked out with someone like that.

Hi, but in the end does this site pay or not?

yes, it's true, it can be seen that I'm delaying it to lose it, but they send the money continuously. Unfortunately for them, I won something again, so I already have 5 million 🙂

That's quite a lot, but as long as they pay you gradually, it's still fine. A problem would arise if they stopped, so let's hope that such a scenario does not occur. You can definitely share how it goes. 🙂

so then send quite regularly, the payouts even sped up when I paid out to skrill, so then I'm satisfied

So everything is as it should be. This is also the basis for the casino to keep its promises.

If the situation changes, let me know. 🙂

Hello

I am having trouble identifying and withdrawing from this casino.

Hi and could you please describe these problems a bit more? What specifically are you having a problem with? Is the casino not accepting any documents or is there something else? 

Try to tell me more. 

Initially they tell me that I don't need to verify. Only if necessary and they ask me for documents. I have made a withdrawal and there is no progress with the withdrawal. Later deliberately for obvious reasons I think...

Okay, so it's necessary and they asked for some documents. Has it moved any further or is their casino still just check documents? 

As I already told you, you can't withdraw without going through either normal or supplementary verification, so you need to get yourself set up for that process first.

They haven't answered anything to me, neither about the takeover nor whether they want documents.

Well I was going on what you wrote at the beginning that you have a problem with identifying and withdrawing, so I guess I'm a bit confused. 

Since the casino hasn't asked for any documents, I guess they don't need them yet. 

How long are you waiting to withdraw? 

4 days

Well it's not an extreme time yet, so try to be patient, inform yourself about your withdrawal and if nothing happens we will try to help. 

But it is important to say that we give casinos 14 days to sort out everything that needs to be done. 

Hopefully it won't take two weeks.

Hello,

One point, if I may: in such a situation, I would immediately start asking the chat or contacting them through social media or any other way.

Keep sending emails for a few months without a response and expect different results; it feels weird if you really expect your account to be closed. According to the terms and conditions, the email [email protected] should work, but if it does not, I would start asking questions. In my opinion, the responsibility lies on both sides.

Thank you for bringing this matter to the forum, though. Can you try the chat, please?