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Bubbles Bet Casino - general discussion (page 3)

 by Staxx82
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5,108 views 75 replies |
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According to kvc, it has now been 10 days since this was completed. Today, upon request, I received the following message: As we can see, your withdrawal request is still in the "pending" status because it is being reviewed by the relevant department. As soon as the review of your account is complete, you will receive an update by email by Monday. Our payment department will then proceed to process your withdrawal request.

Automatic translation:

We see that your withdrawal request is still in pending status as it is being reviewed by the relevant department. Once your account is reviewed, you will receive an update via email by Monday. After that, our Payments Department will proceed to process your withdrawal request.

Automatic translation:

Welcome to the forum.

Edited by author

Today I was told in the chat that I would receive an update by Monday. I am curious whether the 700 euros will be released but after implementing the bonus, there was real money

Automatic translation:

According to kvc, it has now been 10 days since this was completed. Today, upon request, I received the following message: As we can see, your withdrawal request is still in the "pending" status because it is being reviewed by the relevant department. As soon as the review of your account is complete, you will receive an update by email by Monday. Our payment department will then proceed to process your withdrawal request.

Automatic translation:

Okay, so if you have to find out today if everything was okay with the documents, let me know if you got the update and if the withdrawal is on the way.

I'll be waiting.

Hello Michael,

Please note that our payment does not work on weekends. You will therefore receive an update on your payout tomorrow. And again a day later

Automatic translation:
pinkie1961

Yes, this is common in casinos, so the update should probably be in the near future.🙂

Here is the latest moved again. As mentioned, your account is part of the standard verification procedures. Our relevant department and our gaming provider partner are currently investigating the activity on your account.

Automatic translation:
pinkie1961

Hmm, so there is still an investigation by the game provider, as I can see, which means that you will have to be patient and wait for what they have to say about the whole situation. Probably only after this successful process you will be able to withdraw the money. 

So I don't know how many times I'm going to say this, but I guess it won't take long.

I told them that I would wait until Thursday

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pinkie1961

And then what specifically will be your next step?

I will open a dispute next week, maybe that will help. It still says, always the same answers, wait for the update

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pinkie1961

I understand, so let me know when you know something new or when you open a dispute. 

Hope it will turn out well in the end. 🙂

I recon they would have paid by now if they were going too. Probably just take the loss and move on.

Still the same, always said wait for update

I've been hearing that for 17 days now. What needs to be checked? The KFC inspection has been OK since 4.1.25

Automatic translation:

I recon they would have paid by now if they were going too. Probably just take the loss and move on.

I quite don't understand to whom you want to write this, you know.

Maybe next time try to use the "reply" button.

Still the same, always said wait for update

I've been hearing that for 17 days now. What needs to be checked? The KFC inspection has been OK since 4.1.25

Automatic translation:

That's been way too long, and I believe you should give a chance to our complaint team to investigate the matter now.

What do you say?🤔

Ask again today, then I will open a dispute tomorrow

Automatic translation:

This came today :: Well noticed, Michael.

We understand and sincerely apologize. We will do our best to speed up the process. But I hear every day

Automatic translation:

And another answer: Michael, our payment department is currently checking your payout status.

Once the process is complete, you will receive an update.

Automatic translation:
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