Bubbles Bet Casino - general discussion (page 4)

At least they stay in touch and inform you.

Please keep us updated.

So complaint filed here

Okay then. I hope that our team will be able to contact the casino regarding your complaint and resolve the issue for you.

I will surely keep my fingers crossed.🤞

Bubbles Bet

28. Januar um 17:59

Bubbles Bot

Bubbles Bot sagt:Hi there. Got a question? I'm here to help.

28. Januar um 20:14

Web User 67990d0de845102f31afc25f sagt:the money is still not released, wait until today. Otherwise I will open a casino dispute and commission a debt collection agency that works internationally

Bubbles Bot

Bubbles Bot sagt:I didn't get that. Try rephrasing your question or try one of these answers.

Web User 67990d0de845102f31afc25f sagt:Talk to a human

Bubbles Bot

Bubbles Bot sagt:No problem. Just share a few details and I'll connect you with someone from our team.

Kindly consider that the Bubblesbet support team's working hours are 09:30 - 00:30 CET.

Bubbles Bot

Name

Michael Pietsch

Email

mond21de@yahoo.de

Bubbles Bot

Bubbles Bot sagt:Thanks. Let me connect you with a customer support agent.

Michael Pietsch sagt:Ok

Malcom

Malcom sagt:Hello Michael,

How can we help you?

Michael Pietsch sagt:the money is still not released, wait until today. Otherwise I will open a casino dispute and commission a debt collection agency that works internationally

Michael Pietsch sagt:Today Nr 18 day

Malcom

Malcom sagt:Your account is part of the activity checking procedure which has no time frame, as soon as we have an update regarding this matter you will be contacted.

Michael Pietsch sagt:

Bubbles Bet

28. Januar um 17:59

Bubbles Bot

Bubbles Bot sagt:

Hi there. Got a question? I'm here to help.

28. Januar um 20:14

Web User 67990d0de845102f31afc25f sagt:

the money is still not released, wait until today. Otherwise I will open a casino dispute and commission a debt collection agency that works internationally

Bubbles Bot

Bubbles Bot sagt:

I didn't get that. Try rephrasing your question or try one of these answers.

Web User 67990d0de845102f31afc25f sagt:

Talk to a human

Bubbles Bot

Bubbles Bot sagt:

No problem. Just share a few details and I'll connect you with someone from our team.

Kindly consider that the Bubblesbet support team's working hours are 09:30 - 00:30 CET.

Bubbles Bot

Name

Michael Pietsch

Email

mond21de@yahoo.de

Bubbles Bot

Bubbles Bot sagt:

Thanks. Let me connect you with a customer support agent.

Michael Pietsch sagt:

Ok

Malcom

Malcom sagt:

Hello Michael,

How can we help you?

Michael Pietsch sagt:

the money is still not released, wait until today. Otherwise I will open a casino dispute and commission a debt collection agency that works internationally

Michael Pietsch sagt:

Today Nr 18 day

Malcom

Malcom sagt:

Your account is part of the activity checking procedure which has no time frame, as soon as we have an update regarding this matter you will be contacted.

Michael Pietsch sagt:

every day is told Update

Malcom

Malcom sagt:

We understand your point of view we are just asking for your patience and as we said the procedure has no time frame and as soon as we have an update you will be contacted.

Michael Pietsch sagt:

it will be processed within 10 days as it says on your website

Malcom

Malcom sagt:

That is regarding the withdrawal procedure but as we said your account is part of the activity checking procedure which has no time.

Michael Pietsch sagt:

how long should I wait a month

Malcom

Malcom sagt:

As soon as we have an update you will be contacted.

Malcom sagt:

Thank you for understanding

Malcom sagt:

Your patience is highly appreciated.

29. Januar um 11:35

Michael Pietsch sagt:

good morning unfortunately nothing has changed after 19 days no update today I will take legal action against the casino

Robbie

Robbie sagt:

Hello Michael

Your account is part of the activity checking procedure which has no time frame, as soon as we have an update regarding this matter you will be contacted.

Michael Pietsch sagt:

I think I waited a long time

Robbie

Robbie sagt:

We understand but as we said your account is part of the activity checking procedure which has no time.

Bubbles Bet

28. Januar um 17:59

Bubbles Bot

Bubbles Bot sagt:Hi there. Got a question? I'm here to help.

28. Januar um 20:14

Web User 67990d0de845102f31afc25f sagt:the money is still not released, wait until today. Otherwise I will open a casino dispute and commission a debt collection agency that works internationally

Bubbles Bot

Bubbles Bot sagt:I didn't get that. Try rephrasing your question or try one of these answers.

Web User 67990d0de845102f31afc25f sagt:Talk to a human

Bubbles Bot

Bubbles Bot sagt:No problem. Just share a few details and I'll connect you with someone from our team.

Kindly consider that the Bubblesbet support team's working hours are 09:30 - 00:30 CET.

Bubbles Bot

Name

Michael Pietsch

Email

mond21de@yahoo.de

Bubbles Bot

Bubbles Bot sagt:Thanks. Let me connect you with a customer support agent.

Michael Pietsch sagt:Ok

Malcom

Malcom sagt:Hello Michael,

How can we help you?

Michael Pietsch sagt:the money is still not released, wait until today. Otherwise I will open a casino dispute and commission a debt collection agency that works internationally

Michael Pietsch sagt:Today Nr 18 day

Malcom

Malcom sagt:Your account is part of the activity checking procedure which has no time frame, as soon as we have an update regarding this matter you will be contacted.

Michael Pietsch sagt:every day is told Update

Malcom

Malcom sagt:We understand your point of view we are just asking for your patience and as we said the procedure has no time frame and as soon as we have an update you will be contacted.

Michael Pietsch sagt:it will be processed within 10 days as it says on your website

Malcom

Malcom sagt:That is regarding the withdrawal procedure but as we said your account is part of the activity checking procedure which has no time.

Michael Pietsch sagt:how long should I wait a month

Malcom

Malcom sagt:As soon as we have an update you will be contacted.

Malcom sagt:Thank you for understanding

Malcom sagt:Your patience is highly appreciated.

29. Januar um 11:35

Michael Pietsch sagt:good morning unfortunately nothing has changed after 19 days no update today I will take legal action against the casino

Robbie

Robbie sagt:Hello Michael

Your account is part of the activity checking procedure which has no time frame, as soon as we have an update regarding this matter you will be contacted.

Michael Pietsch sagt:I think I waited a long time

Robbie

Robbie sagt:We understand but as we said your account is part of the activity checking procedure which has no time.

30. Januar um 08:00

Michael Pietsch sagt:good morning, I have now filed a dispute about debt collection

30. Januar um 09:23

Reece

Reece sagt:Hello Michael,

Thank you for reaching Bubblesbet.

We are sorry that we have missed your live chat conversation.

Kindly take note that our Customer support working hours are 9:30 - 00:30 CET (time zone).

Please reach us during the mentioned hours, via e-mail at support@bubblesbet.com (mailto:support@bubblesbet.com) or via live chat.

Thank you for your cooperation, and understanding.

30. Januar um 10:11

Michael Pietsch sagt:good morning, I have now filed a dispute about debt collection

Reece

Reece sagt:How can we help you

Reece sagt:?

Michael Pietsch sagt:Why the Money Not free

Reece

Reece sagt:Michael, as we can see from our end your account checking procedure is coming to an end.

You will receive an email about your withdrawal during the day.

Thank you for understanding and have a great day!

Michael Pietsch sagt:you say you were updating every day. But ask me why nothing is happening for so long. She should know that

30. Januar um 18:18

Michael Pietsch sagt:Hi wait for Update

Emily

Emily sagt:Hello Michael, unfortunately, we still have not received any update yet from the related department.

We will request again now, and as soon as we receive one, we'll let you know right away.

31. Januar um 11:00

Michael Pietsch sagt:Update? You speak Yesterday

Reece

Reece sagt: Michael, as our related department reported to us, you will receive an email about your withdrawal during the day.

31. Januar um 18:35

Michael Pietsch sagt:It was probably nothing again, always these empty promises, it's not customer friendly if you have to wait weeks or months for your money, well, I'll give a review soon about how things are going here

Emily

Emily sagt:Hello Michael,

We understand but as we said your account is part of the activity checking procedure which has no time frame, as soon as we have an update regarding this matter you will be contacted.

31. Januar um 23:59

Michael Pietsch sagt:Yesterday you write this Michael, as our related department reported to us, you will receive an email about your withdrawal during the day.

Michael Pietsch sagt:Today you speak wait

Chat

Hello there.

I am not quite sure what did you posted all these here for, becasue it is really not neccessary at all. You don't need to worry, our complaint team is working on your case and only whenever you'll be asked to provide this kind of information in your complaints thread, you should do so.

Of course, if there's any update regarding your case, don't hesitate to come forward. You just use your own words. Do you get me? 😉

I accidentally posted in the wrong forum and registered in the complaint form.

No worries at all.

How is the case going? Any news from the casino?

No, everything is still the same, the dispute has been opened

Thank you for getting back to us.

We'll wait for any updates from you then.

The amount was credited to my account yesterday. I thank Casino Guru for the help

Great news, I'm looking forward to it with you. I don't have much insight into your situation in the casino, but if I may and you don't mind, how long did you wait for the money? 

Do you think you'll still be playing here? 🙂

Almost 7 weeks thank you

That's a long time, you'll probably choose another casino, right?