2 weeks ago
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Hello, these cases are quite difficult to solve. Especially when there is a 3rd party involved and therefore the casino is dependent on them as well. However, two weeks would be enough for me.
But don't give up and I saw that you have filed a complaint so our team will try to help you and hopefully it will go well and you will have your deposit as soon as possible.
If anything changes, be sure to let me know.
Well, things have moved forward and we are waiting for a response from the casino, so I believe things will progress and they will get back to us.
Until then, we will have to be patient.
I also ask players who deposit in crypto if it's normal that after 18 days of waiting they tell me that they can't find their address in the transaction 🤣🤣 again I found them in 2 seconds and even with proof they don't accept that they steal people's money
intreb și eu jucători care depun în crypto daca este normal că după 18 zile de așteptare să îmi spună că ei nu găsesc adresa lor în tranzacție 🤣🤣 din nou le-am găsito in 2 secunde și nici cu dovezi nu accepta că fura banii oamenilor
I find it quite a sad situation and I thought it would be easy to resolve but I see that there are just more problems. The casino hasn't even responded and the timer has been extended on your complaint. It would have been helpful if they had done so and made the situation more clear to Peter.
But only time will tell and I sympathise with you and the fact that this is quite ridiculous.
I am sorry you are going through this and I hope it will somehow be resolved.
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