Bons Casino - general discussion

If you want to discuss anything related to Bons Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I don't recommend you to play in this casino I deposited 9 days ago and I still haven't received the money, this casino is a big scam

Hello, these cases are quite difficult to solve. Especially when there is a 3rd party involved and therefore the casino is dependent on them as well. However, two weeks would be enough for me.

But don't give up and I saw that you have filed a complaint so our team will try to help you and hopefully it will go well and you will have your deposit as soon as possible.

If anything changes, be sure to let me know.

13 days waiting

Well, things have moved forward and we are waiting for a response from the casino, so I believe things will progress and they will get back to us. 

Until then, we will have to be patient. 

I also ask players who deposit in crypto if it's normal that after 18 days of waiting they tell me that they can't find their address in the transaction 🤣🤣 again I found them in 2 seconds and even with proof they don't accept that they steal people's money

I find it quite a sad situation and I thought it would be easy to resolve but I see that there are just more problems. The casino hasn't even responded and the timer has been extended on your complaint. It would have been helpful if they had done so and made the situation more clear to Peter. 

But only time will tell and I sympathise with you and the fact that this is quite ridiculous.

I am sorry you are going through this and I hope it will somehow be resolved.

You have to go down to a point out of 10 because this casino was stealing players' deposits

If what is going on continues to happen and the casino does not address any complaints, I assume it will happen. 

I'm sorry it turned out this way and I hope you won't have this problem in the future and always check which casino you go to to deposit. 😥

In general, when it seems like a new casino, I come and get information from guru casino the first time, and if I see negative reviews I don't open an account, only this time I didn't

I understand that sometimes a player might feel that a new casino might be different from the others. The truth is that when we have a casino as fresh and there are no user reviews or complaints, it is hard to have a gaming experience. I would be especially careful in such cases and probably wouldn't play in one until I've seen how others have fared there. 

But sometimes learning a lesson is also necessary. 🤔