OverviewBonusesUser reviews18Safety Index explainedDiscussion1Payment methods60
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
In this review, Bons Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Bons Casino scored Low Safety Index of 3.9, implying a deficiency in fairness and safety as per our evaluation standards. Proceed with reading our Bons Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Bons Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Bons Casino, we read and assessed Terms and Conditions of Bons Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, Bons Casino is an average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Bons Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in Bons Casino having a Safety Index of 3.9, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.
Bons Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Bons Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Bons Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 2,693 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Bons Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
The user satisfaction feedback of Bons Casino shared by 18 users has resulted in a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Bons Casino company data and licenses
Bons Casino is owned by Owl In N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Bons Casino has a gambling license issued by Curaçao Antillephone N.V. in Curaçao.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
USD 100,000 per month
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Bons Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
Japanese
24/7
Korean
24/7
Ukrainian
24/7
Uzbek
24/7
Vietnamese
24/7
Indonesian
24/7
Hindi
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Bons Casino, account management, withdrawal process, etc. We would say Bons Casino has an average customer support based on the responses we have received during our testing.
Bons Casino casino games and slots
Bons Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Games from 75 casino game providers are available. This includes NetEnt, Nolimit City, Microgaming, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Push Gaming, BGaming, Endorphina, Wazdan, Lightning Box, Red Rake Gaming, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, High 5 Games, Genesis Gaming, Relax Gaming, Greentube, Ainsworth, Fantasma Games, Bluberi Gaming, Swintt, Indigo Magic, Win Fast, Dice Lab, Spribe, Gamomat, OneTouch, Northern Lights Gaming, Enjoy Gaming, Foxium, Mascot Gaming, Bombay Live, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Oryx Gaming, Real Dealer Studios, Atomic Slot Lab, Gaming Corps, Plank Gaming, Max Win Gaming, Caleta Gaming, AvatarUX, Blue Guru Games, 3 Oaks Gaming, Gamzix, Kalamba Games, Golden Hero, STHLMGAMING, Green Jade Games, Bet2tech, 4ThePlayer, Hacksaw Gaming, Ruby Play, Asia Gaming, blablablastudios.
Bonuses and codes offered by Bons Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 19 bonuses from Bons Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our Bons Casino bonuses page.
Browse all bonuses offered by Bons Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Bons Casino
This is a place to share experience with Bons Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The worst ever, the worst support. They call me in the middle of the day and I can't get through even if I call back. A mysterious Chinese person calls me. They have no intention of supporting me at all. The 40x wagering requirement is too high. They don't even want to let you withdraw money in the first place. This is real, so you really shouldn't use it. Don't choose a casino based on the amount of the no-withdrawal bonus. By the way, there are other series such as Teedbed Bons Conquest Doll. All the supports are the same so don't use them all.
The support is rubbish, the betting conditions are too high, I don't understand, Chinese people call me, they don't want to let me withdraw money, they can say insults endlessly
The deposit was made against the spin bonus. They withdrew almost $30 *100 of the bet instead of 1 bet according to the condition of the gift. The spins were given in the hryvnia currency (which the site itself does not support). As a result: I cannot use the spins, the deposit is not returned. Chat support doesn't know anything) They cheated twice for one deposit. I haven’t made a single spin, but there’s no balance) it’s much better.
Депозит сделан под бонус спины . Сняли почти 30 долларов *100 от ставки вместо 1 ставки по условию подарка . Спины дали в валюте гривна ( которую сам сайт не поддерживает ) По итогу : спинами воспользоваться не могу , депозит не возвращают . Поддержка в чате ничего не знает ) Обманули два раза за один депозит . Не сделал ни одного спина , а баланса нет) куда уж лучше .
Support is very bad. I made a deposit for free spins, but I could not activate the free spins and it became a cash play. I had no choice but to play cash and win without using the free spins. However, you cannot withdraw money because you still have free spins left. I contacted support and asked them to delete the free spins, but they said, ``Support can't do that.'' "We'll ask technology to do it," he said. It's been a month and I haven't heard anything. In the meantime, my winnings have melted away XD *I tried deleting the cache and using a browser on another device, but the same thing happened. I made a deposit today, thinking it would be fixed soon, but the free spins still won't start. I feel like the support here is really bad. I feel really bad
I don't often write negative opinions, but this is different. It's really disgusting
The support is so shitty that it makes me wonder if it's a lie to prevent them from withdrawing money, like they don't even want to solve the problem and can't delete the free spins.It's really shitty.
3x turnover compared to real money Deposit 10% commission Free spins bet is 40x Plus Support Not Connected Withdrawal was quick It was good. . It's no longer attractive and it's getting worse and worse. There is an additional fee for withdrawals, but it is not written in the terms and conditions.
The response that the free spin bonus with a tight turnover of real money is often not connected to the strict support of the bet is one-sided and difficult to solve.
リアルマネーのターンオーバーきつい
Charge fees for withdrawals that are not in the terms and conditions. (As of September 12, 2023, the terms and conditions do not include any fees for withdrawals.
Bons is a good casino with fast withdrawals and lots of slots games, live casino and sports betting options. I am playing there from last 1 year and never face any major issues. One star less is because there terms on some bonuses is very unfair to players. So read carefully before activation of any bonus.
Since the winnings earned by playing with the free bonus are added to the bonus balance, I hit the jackpot when I thought it would be difficult to meet the wagering requirements, and I continued playing while wondering if I could finally withdraw. However, my bonus balance suddenly became zero and my real money balance became 50,000 yen. It is a disadvantage that it is somewhat difficult to understand around here, but I was able to actually draw out without problems.
DEFINITELY DO NOT PLAY!!! 1- When trying to make a withdrawal for the third time in a month, they demanded to win back the deposit in three times. Not a bonus, but a deposit!!! That is, they were forced to lose part of the winnings. 2- After fulfilling the condition for the amount of bets, the only possible withdrawal method was blocked. The bank transfer just disappeared from the menu. At the same time, for other players (specially checked), this feature works fine. Technical support responds with templates: payment provider error, use alternative withdrawal methods, etc. The evidence that these alternative ways are not possible for me is simply ignored. INTO A BLACK LIST! Those who say that everything is fine with them ... This is temporary! Once you start withdrawing often or a lot, they will find a way not to give away the winnings!!
Authentication is slow. This is definitely waiting for the balance to disappear. I don't recommend it because the rtp of slots is low and there are too many affiliates. The same applies to tedbet, a sister casino.
There is no problem to play. However, please note that it will be a complicated problem if you make a deposit even though the bonus remains. Bonds Casino takes a very long time to verify your identity. What a mess for over a week. You cannot apply for withdrawal until the certification is completed. Also, since the play history is checked after application, it seems that it will take a considerable amount of time to withdraw even if there is no problem. It takes an incomparable amount of time compared to other major companies. I can't recommend it to anyone other than those who can afford it.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bons Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low3.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Complaints about Bons Casino and related casinos (17)