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OverviewBonusesUser reviews22Safety Index explainedDiscussion15Payment methods13
Bons Casino Review
In this review, Bons Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Bons Casino scored a Below average Safety Index of 5.1, which makes it a suboptimal option for most players in terms of fairness and safety. Proceed with reading our Bons Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Bons Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Bons Casino, we read and assessed Terms and Conditions of Bons Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Considering our estimates and the factual data we have collected, Bons Casino appears to be a small to average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Bons Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, Bons Casino has scored a Safety Index of 5.1, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Bons Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of Bons Casino during our review.
Player complaints about Bons Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 3,123 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Bons Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
The user satisfaction feedback of Bons Casino shared by 22 users has resulted in a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Bons Casino company data and licenses
Bons Casino is owned by Owl In N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Bons Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
USD 100,000 per month
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Bons Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
Japanese
24/7
Korean
24/7
Ukrainian
24/7
Chinese
24/7
Hindi
24/7
Uzbek
24/7
Vietnamese
24/7
Indonesian
24/7
Azerbaijani
24/7
Kazakh
24/7
Thai
24/7
Filipino
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Bons Casino, account management, withdrawal process, etc. We would say Bons Casino has an average customer support based on the responses we have received during our testing.
Bons Casino casino games and slots
Bons Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 85 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Push Gaming, SA Gaming, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Genesis Gaming, Belatra Games, Relax Gaming, Smartsoft Gaming, Boldplay, Fantasma Games, Turbo Games, Platipus, Bluberi Gaming, Swintt, Phoenix7, Indigo Magic, Aviatrix, Spribe, Gamomat, OneTouch, iMoon, Galaxsys, Lady Luck Games, Enjoy Gaming, RAW iGaming, Mascot Gaming, SlotMill, Vivo Gaming, Onlyplay, Amusnet (EGT), Givme Games, Slammer Studios, PGsoft (Pocket Games Soft), Reel Play, Oryx Gaming, Gaming Corps, Atomic Slot Lab, Penguin King, Gamebeat, Fa Chai Gaming, Skywind Group, Caleta Gaming, King Show Games, AvatarUX, Retro Gaming, Live88, Gamzix, 3 Oaks Gaming, Kalamba Games, Popiplay, Manna Play, Winfinity, TopSpin Games, Rogue Gaming, 4ThePlayer, Hacksaw Gaming, Print Studios, Ruby Play, Elysium Game Studio, Asia Gaming, Ka Gaming.
Bonuses and codes offered by Bons Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 7 bonuses from Bons Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our Bons Casino bonuses page.
Browse all bonuses offered by Bons Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(22)
User reviews of Bons Casino
This is a place to share experience with Bons Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
When I tried to withdraw money, I was told that I couldn't make the withdrawal unless I attached a photo of the card I used several months ago, so I tried attaching it through the form, but no matter how many times I tried, I got an error. I couldn't attach it in either location. I contacted the customer service and attached it via chat, but they asked me to reattach it three times because the image quality was poor, and in reality it looked normal. After that, they gave me various excuses, such as asking me to provide a detailed statement later, and not receiving a response from a representative (I don't know who it was), and I can only imagine that they're causing me unnecessary trouble and delaying the process. Although it does happen occasionally, I think that sites that make excessive demands while holding your withdrawals hostage cannot be trusted. Recently the series has been completely different from before, so you may want to be careful. I hope this is helpful.
I really like this casino, great variety of games. One day I created an account for a friend on my cell phone and was blocked by the policy, I contacted support and explained, they understood and released the account and bonuses. I've made a lot of money here, everything has always worked out. For me it's one of the top 5 casinos.
Gosto muito desse casino, grande variedade de jogos. Um dia criei uma conta pra um amigo do meu celular e fui bloqueado pela política, entrei em contato com o suporte expliquei, eles entenderam e liberar a conta e os bônus. Tive grandes ganhos aqui, sempre deu tudo certo. Pra mim é um dos 5 melhores cassino.
Depositing is gamble you might get the money or youll lose money just by depositing it never gets credited to your account they pull shady tactics and dont give withdrawal for weeks avoid and choose another casino
Will stall your withdrawal for weeks
Just depositing is gamble in the casino i lost over 150$ just depositing into there casino and never getting it credited into account
Pulls shady tactics when you win money ,not giving withdrawals ,asking documents which was never issue before after you win big they make accuses and stops withdrawal
So I opened an account in this casino, I deposited and I haven't received the money until now, so I don't recommend it and for me it's the worst casino in my entire online gambling history
Deci mi-am deschis cont in acest cazino am depus iar banii nu i-am primit nici până acum așa că nu recomand iar pentru mine este cel mai rău cazino din toată istoria mea de gambling online
The worst ever, the worst support. They call me in the middle of the day and I can't get through even if I call back. A mysterious Chinese person calls me. They have no intention of supporting me at all. The 40x wagering requirement is too high. They don't even want to let you withdraw money in the first place. This is real, so you really shouldn't use it. Don't choose a casino based on the amount of the no-withdrawal bonus. By the way, there are other series such as Teedbed Bons Conquest Doll. All the supports are the same so don't use them all.
The support is rubbish, the betting conditions are too high, I don't understand, Chinese people call me, they don't want to let me withdraw money, they can say insults endlessly
The deposit was made against the spin bonus. They withdrew almost $30 *100 of the bet instead of 1 bet according to the condition of the gift. The spins were given in the hryvnia currency (which the site itself does not support). As a result: I cannot use the spins, the deposit is not returned. Chat support doesn't know anything) They cheated twice for one deposit. I haven’t made a single spin, but there’s no balance) it’s much better.
Депозит сделан под бонус спины . Сняли почти 30 долларов *100 от ставки вместо 1 ставки по условию подарка . Спины дали в валюте гривна ( которую сам сайт не поддерживает ) По итогу : спинами воспользоваться не могу , депозит не возвращают . Поддержка в чате ничего не знает ) Обманули два раза за один депозит . Не сделал ни одного спина , а баланса нет) куда уж лучше .
Support is very bad. I made a deposit for free spins, but I could not activate the free spins and it became a cash play. I had no choice but to play cash and win without using the free spins. However, you cannot withdraw money because you still have free spins left. I contacted support and asked them to delete the free spins, but they said, ``Support can't do that.'' "We'll ask technology to do it," he said. It's been a month and I haven't heard anything. In the meantime, my winnings have melted away XD *I tried deleting the cache and using a browser on another device, but the same thing happened. I made a deposit today, thinking it would be fixed soon, but the free spins still won't start. I feel like the support here is really bad. I feel really bad
I don't often write negative opinions, but this is different. It's really disgusting
The support is so shitty that it makes me wonder if it's a lie to prevent them from withdrawing money, like they don't even want to solve the problem and can't delete the free spins.It's really shitty.
3x turnover compared to real money Deposit 10% commission Free spins bet is 40x Plus Support Not Connected Withdrawal was quick It was good. . It's no longer attractive and it's getting worse and worse. There is an additional fee for withdrawals, but it is not written in the terms and conditions.
The response that the free spin bonus with a tight turnover of real money is often not connected to the strict support of the bet is one-sided and difficult to solve.
リアルマネーのターンオーバーきつい
Charge fees for withdrawals that are not in the terms and conditions. (As of September 12, 2023, the terms and conditions do not include any fees for withdrawals.
Bons is a good casino with fast withdrawals and lots of slots games, live casino and sports betting options. I am playing there from last 1 year and never face any major issues. One star less is because there terms on some bonuses is very unfair to players. So read carefully before activation of any bonus.
Since the winnings earned by playing with the free bonus are added to the bonus balance, I hit the jackpot when I thought it would be difficult to meet the wagering requirements, and I continued playing while wondering if I could finally withdraw. However, my bonus balance suddenly became zero and my real money balance became 50,000 yen. It is a disadvantage that it is somewhat difficult to understand around here, but I was able to actually draw out without problems.
Authentication is slow. This is definitely waiting for the balance to disappear. I don't recommend it because the rtp of slots is low and there are too many affiliates. The same applies to tedbet, a sister casino.
There is no problem to play. However, please note that it will be a complicated problem if you make a deposit even though the bonus remains. Bonds Casino takes a very long time to verify your identity. What a mess for over a week. You cannot apply for withdrawal until the certification is completed. Also, since the play history is checked after application, it seems that it will take a considerable amount of time to withdraw even if there is no problem. It takes an incomparable amount of time compared to other major companies. I can't recommend it to anyone other than those who can afford it.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bons Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.1/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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