Betonic Casino - general discussion (page 4)

Thank you for the answer, yes, I have already written to all existing e-mail addresses for them, but the answer is always that there are many payment requests, but they are speeding up the process. I have submitted the documents for my account but they are still checking.

Despite the bitter taste, I'd say this is at least a reasonable explanation.

It actually makes sense... There is less time to finalize KYC and proceed with the withdrawal once the casino lacks the manpower 🙁.

I suggest giving it up to 14 full days to speed it up more than I would consider submitting a free-of-charge complaint. Are you familiar with our Complaint Resolution Center, by the way?

Unfortunately, I don't know him. But they rejected my payment request. they referred to this, but it is not true

Hello. Do I understand it correctly that you played with a bonus and the casino is now saying you breached the Terms and Conditions of that bonus, right? Are you aware of doing so?

As Radka mentioned above, we have a great team in our Complaint Resolution Center. If you like you can find all the useful information how to file a complaint in this guide.

Whenever you decide to do so, just use this link and of course do not hesitate to ask any questions.

Hello Jerry Casino, I hope you are well. I have a complaint that I want to file on this site. I made a bet on a sport and my last bet won and the signer says my bet is a loser and I saw the result of a match on all the sites I saw that my last bet won and the signer says your bet is a loser.

Hi, you write under casino Betonic and you mention some Jerry, could you show what it is because the only one I found here is this- Slotjerry casino.

Regarding your problem, I must disappoint you, but at Casino Guru we don't deal with sports betting, because we don't have the experts or the insight to assess such cases.

So I will try to help you as much as possible by sharing some pages where you could file a complaint and hopefully they will help you. 

You can find them here: 

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you get a result or an answer, feel free to let us know if you have managed to solve the issue.

Wish you luck. ☘️

Very negative! I played with my own money, without bonus promotions. I wanted to pay out my winnings, I was getting false hope, and now I'm waiting over 7 days for the payment

Hi, we give casinos 14 days to make a withdrawal. 

However, based on the safety index, I would say it was not the best choice. 

Can I ask if your case is also related to sports betting or not ? Do you have a verified casino account ? 

Anyway, I saw that you managed to file a complaint, so when the 14 days are up our team will try to help you. 

If you had any update, let us know.

Thank you.

I used exclusively sports betting. The account has been verified. I will inform you if the payment happens in the meantime

Thank you

The account has been verified.

Thank you for the update, keep posing any news regarding this issue and hopefully our complaint team will be able to help you out.