OverviewBonusesUser reviews5Safety Index explainedDiscussion77Payment methods32
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Win limit of €100,000 per day
This casino has a win limit rule. You will not be able to win more than €100,000 per day.
Our independent casino review team has taken a detailed look at Betonic Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Betonic Casino has a Very low Safety Index of 3.3, which means it ranks very low in terms of fairness and safety according to our methodology. Read our Betonic Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of Betonic Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Betonic Casino, we meticulously evaluated and analyzed the Terms and Conditions of Betonic Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Based upon our estimates and collected information, we consider Betonic Casino one of smaller online casinos . This casino has a very high value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include Betonic Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, Betonic Casino has landed a Very low Safety Index of 3.3. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
Note: To the best of our knowledge, Betonic Casino is associated with 1 other online casino. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Betonic Casino.
Betonic Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betonic Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Betonic Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 2 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,111 black points in total, out of which 410 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betonic Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 5 player reviews so far. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Betonic Casino company data and licenses
Betonic Casino is owned by Bellona N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Betonic Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
EUR 100,000 daily total win limit
EUR 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at Betonic Casino.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
Japanese
24/7
German
24/7
Finnish
24/7
Italian
24/7
French
24/7
Norwegian
Hungarian
Arabic
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Betonic Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Betonic Casino to be good.
Betonic Casino slots and casino games
Betonic Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.
Games from 78 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Evoplay, Ezugi, Push Gaming, Eyecon, BGaming, Endorphina, Wazdan, Habanero, Lightning Box, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Smartsoft Gaming, Swintt, InBet Games, Lucky Streak, Slingshot Studios, Amigo Gaming, GONG Gaming Technologies, BF Games, G Games, Gamomat, ALL41 STUDIOS, OneTouch, Kiron Interactive, Arcadem, Northern Lights Gaming, Bragg Gaming, Foxium, Mascot Gaming, Vivo Gaming, Triple Edge Studios, Crazy Tooth Studio, Givme Games, PGsoft (Pocket Games Soft), Atomic Slot Lab, Leap Gaming, TVBet, Fugaso, Felix Gaming, Stakelogic, Skywind Group, Fazi, Gold Coin Studios, Esa Gaming, 3 Oaks Gaming, Gamzix, Kalamba Games, Golden Hero, Just For The Win, Golden Rock Studios, Snowborn Games, Stormcraft Studios, EURASIAN Gaming, Hacksaw Gaming, Ruby Play, XPG (xprogaming), Asia Gaming.
Bonuses and codes offered by Betonic Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from Betonic Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Betonic Casino bonuses page.
Browse all bonuses offered by Betonic Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(5)
User reviews of Betonic Casino
This is a place to share experience with Betonic Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I've been trying to make a withdrawal for weeks. Always rejected!! Chat is friendly but always gives the same answer, make a new request!! Support negative, always the same email, I'm supposed to reply and state my wishes, no reply!!! Chat says support isn't getting a reply from me, I haven't received any emails from me, etc... I'm getting desperate, I'm going to consider filing a complaint or taking legal action!!!!
Versuche seit Wochen eine Auszahlung durchzuführen. Immer wieder abgelehnt!! Chat ist zuvorkommend aber immer wieder die selbe Antwort neuen Antrag stellen!! Support negativ,immer wieder selbe email ich soll Antworten un meine wünsche bekanntgeben keine Antwort!!! Chat sagt support bekommt keine Antwort von mir es sind von mir keine emails eingelangt usw...... Bin am verzweifeln werde mir eine Beschwerde oder Klage überlegen!!!!
So there is no worse casino in the world than this one. After an instant bank transfer, you have to wait hours until the money is credited. There's nothing like that anywhere except here. Win in free spins? Forget it. By far the last filth of everything. Look for another casino but not this one. I got 20 free spins on 80 cents as a gift while playing on Big Bass, asked in the live chat where the free spins were and was told "I see that you have already played the free spins". I got back on the game and only then could I actually play it. But they saw that I had already finished the games even though I hadn't played them. This means that if something happens, they can lie very well.
Also es gibt auf der ganze Welt kein schlechter Casino als das hier. Nach einer Sofortüberweißung muss man Stunden warten bis dss Geld gutgeschrieben wird. Sowas gibts nirgendwo außer hier . Gewinne im Freispiele ? Kannst vergessen. Mit Abstand der aller letzte Dreck von allem. Sucht euch ein anderen Casino aber der hier nicht. Habe 20 Freispiele auf 80 Cent Geschenk bekommen während ich auf Big Bass gespielt habe, habe im Live Chat gefragt wo die Freispiele sind und wurde mir gesagt " ich sehe dass Sie die Freispiele schon gespielt haben " . Ich wieder auf dem Spiel und erst dann konnte ich die tatsächlich spielen . Aber die haben gesehen , dass ich die Spiele schon durch hatte obwohl ich die nicht gespielt habe. Dss bedeutet wenn mal was sein sollte , können die auch sehr gut lügen .
Betonic is horrible when it comes to withdrawing winnings. They say their policy is 48 hours to pay out. Which in itself is outrageous. But hey ok, I can live with that and withdrawals have arrived within that time frame. HOWEVER, now I am withdrawing €2500 and it has been 96 hours. I cannot get any straight answers from any rep except pre-written bs. Not one single service representative has even made a tiny effort to give me a reason for the delay. All I get is the pre-written bullshit "We have informed the relevant department and they are going over your withdrawal....bla, bla, bla. I spent €13.000 last weekend at this Casino and they have the audacity to: 1. Withhold my winnings against their own regulations of 48 hour max waiting time promised. 2. Service through email and Live Chat are absolutely the worst and they are the rudest representatives I have ever encountered and some barely speak English!!! 3. They refuse to answer legitimate questions concerning my money.
It is completely beyond me that this Casino has a 4.5 star out of 10 star rating here.
Conclusion: Stay the hell away from this Casino.
Poor service, confusing and fraudulent bonuses as mentioned in another review.
Cheater!!! Won over €1000, all gone. When depositing and losing, everything is fine. However, if you win, you have suddenly violated the terms and conditions and the money is gone. E-mails are not answered and there is no explanation of what you allegedly did wrong or which terms and conditions you violated. Nothing like this will ever happen to me again. From now on only legal providers with a German license.
The bonus offer is tempting and you don't pay any fees, but what's the point if everything gets stolen in the end.
DANGER
This is the fraudulent Bellona NV group.
This includes the following pages:
1bet Bet7de betobet concrete Betstro Casinia club riches roof bed Dittobet dream bet fez great win hot bet LSbet Nucleonbet palm slots Playzilla powbet Pribet Robet select bet Silverplay Slotimo Sportaza thrillsy world bed Yonibet zodiacbet
and many more. All the same scam. If one site turns out to be a scam, simply open the next one and continue the scam.
Betrüger!!! Habe über 1000 € gewonnen, alles weg. Beim Einzahlen und bei Verlusten ist alles gut. Wenn man allerdings gewinnt, hat man plötzlich gegen die AGBs verstoßen und das Geld ist weg. Auf E-Mails wird nicht geantwortet und es gibt keine Erklärung was man angeblich falsch gemacht hat oder gegen welche AGBs man verstoßen hat. So etwas passiert mir nie wieder. Ab sofort nur noch legale Anbieter mit deutschen Lizenz.
Das Bonusangebot ist verlockend und man zahlt keine Gebühren, aber was nutzt das alles wenn am ende alles gestohlen wird.
ACHTUNG
Es handelt sich hierbei um die betrügerische Bellona N.V. Gruppe.
und viele mehr. Alles die gleiche Betrugsmasche. Wenn eine Seite sich als Betrug herausstellt, eröffnet mann einfach die nächste und macht mit dem Betrug weiter.
It is a shame to see that this casino is well reviewed by casino gurus. Like all casino scams managed by Bellona NV they activate the bonus on your first deposits which naturally have an impossible rollever to complete. But the very serious thing is that unlike other casinos, if you get winnings with the real balance and you cancel the bonus, you will reset all the winnings obtained, even those of the real balance. It is the most unfair and fraudulent system a casino can use. After 3 hours of live roulette session I had won 2800 euros from an initial deposit of 500 euros to which the 25% bonus was automatically credited. My winnings were derived solely from using the real balance. Once I quit the game session to go and cash out, he denies me the withdrawal because I had the active bonus. I then check the rollover of the bonus and with amazement I discover that it was still at 0% despite having made bets for over 10,000 euros (which is inexplicable) I then decide to cancel it in order to be entitled to the withdrawal and without being warned of what would happen to me I found the real balance from 3300 euros to 500 euros of initial deposit. I have zeroed 2800 euros of winnings obtained after hours of play. It is already difficult to win at a casino, it becomes impossible if they practice these tricks by real scammers. It goes without saying that afterwards I lost everything even in the grip of the anger I had. I ask for explanations in chat and via email of this absurd bonus policy which if canceled will reset all winnings even in the real balance and they answer you by giving you some chicken because I had to know the rules among their thousand points of terms and conditions. Moreover, I realized that months ago I had asked after dozens of reminders for self-exclusion from one of their sister sites (slot10). Therefore they should not even have authorized the opening of a new account on betonic since it is part of the same company that manages slot10 and that is Bellona NV State far from all the casinos managed by them because they practice unfair terms and conditions and strongly in their favor. Casino guru review the rating on this casino which should be the same as you gave to slot10 ie 0/10.
È una vergogna vedere che questo casinò è ben recensito da casinò guru. Come tutti i truffaldini casinò gestiti da Bellona N. V. ti attivano il bonus sui primi depositi che naturalmente hanno un rollever impossibile da completare. Ma la cosa gravissima è che al contrario degli altri casinò se tu ottieni delle vincite col saldo reale e annulli il bonus ti azzerano tutte le vincite ottenute anche quelle del saldo reale. È il sistema più ingiusto e fraudolento che un casinò possa utilizzare. Avevo vinto dopo 3 ore di sessione alla live roulette ben 2800 euro da un deposito di 500 euro iniziale a cui è stato accreditato automaticamente il bonus del 25%. Le mie vincite derivavano esclusivamente utilizzando il saldo reale. Una volta uscito dalla sessione di gioco per andare ad incassare mi nega il prelievo perché appunto avevo il bonus attivo. Controllo quindi il rollover del bonus e con stupore scopro che era ancora allo 0% nonostante avessi fatto puntate per oltre 10000 euro (cosa inspiegabile) Decido quindi di annullarlo per poter avere diritto al prelievo e senza essere avvisato di ciò che mi sarebbe accaduto mi sono ritrovato il saldo reale da 3300 euro a 500 euro di deposito iniziale. Mi hanno azzerato 2800 euro di vincite ottenute dopo ore di gioco. Già è difficile vincere ad un casinò, lo diventa impossibile se praticano queste furbate da veri e propri truffatori. È inutile dire che dopo ho perso tutto anche in preda alla rabbia che avevo. Chiedo spiegazioni in chat e via mail di questa politica assurda sul bonus che se annullato ti azzera tutte le vincite anche del saldo reale e ti rispondono dandoti del pollo perché dovevo sapere le regole tra i loro mille punti di termini e condizioni. Oltretutto mi sono accorto che mesi fa avevo chiesto dopo decine di solleciti l'autoesclusione da un loro sito gemello (slot10) truffaldino pure quello. Perciò non avrebbero neppure dovuto autorizzare l'apertura di un nuovo conto su betonic dato che fa parte della stessa società che gestisce slot10 e cioè Bellona N. V. State distanti da tutti i casinò gestiti da loro perché praticano termini e condizioni ingiusti e fortemente a loro favore. Casino guru rivedi la valutazione su questo casinò che dovrebbe essere la stessa che hai dato a slot10 cioè 0/10.
Unfair Bonus Terms and Conditions
Termini e condizioni sui bonus ingiusti
They do not practice self-exclusion
Non praticano autoesclusione
Rude and arrogant customer support
Assistenza clienti scortese ed arrogante
It has no license to operate with
Non ha nessuna licenza con cui operare
Safety Index explained
Safety Index of Betonic Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betonic Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low3.3/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Win limit of €100,000 per day
This casino has a win limit rule. You will not be able to win more than €100,000 per day.
Unfair terms and conditions
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Other factors
Low win limit: €100,000 / day (sum of all wins, wagers not subtracted)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.2
Thrillsy Casino has a Safety Index of 3.2, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.2
Thrillsy Casino has a Safety Index of 3.2, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.2
Thrillsy Casino has a Safety Index of 3.2, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Submitted:
06 Sep 2022
Show more complaints (+14)
Discussion
Betonic Casino Discussion
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Payment methods
Betonic Casino payment methods
Browse an overview of payment methods supported by Betonic Casino, along with related limits and fees associated with transactions to or from your casino account.
