1 year ago
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They should not put different forms of withdrawal if when you go to withdraw through those forms they tell you THAT YOU HAVE PROBLEMS WITH THE MEANS OF PAYMENT. It's always like that with all people, this house is the same, although if it pays you, it always makes withdrawals take too long.
No deberian poner distintas formas de retiro si cuando vas a retirar por esas formas te dicen QUE TIENE PROBLEMAS CON EL MEDIO DE PAGO. Siempre es asi con todas las personas es lo mismo esta casa si bien si te paga, siempre hace que los retiros demoren demasiado.
Hello.
Frankly, the English translation is so weird that I do not understand what seems to be wrong... 🤔
Luckily you've submitted the complaint already which gives us all chance to investigate - link here.
Short story: "The player from Mexico has been awaiting withdrawal for 3 weeks. Initially, the casino failed to process withdrawals via Skrill, and then advised the player to use bank transfer instead."
Meanwhile: "Betmotion already made the payment. case closed 🙂"
I love happy endings.
Hello! How long did it take them to pay you? They applied the same and they haven't paid me for 90 days.
Hola! Cuanto tiempo tardaron en pagarte. mea aplicaron los mismo y hace 90 dias no me pagan
Hello. That is a very long wait for the withdrawal, and I am glad that you have submitted your complaint. Our team will try to get it solved and in the meantime, make sure you keep us updated about any news.
May I ask if you have tried to change the payment method by any chance, if the problem seems to be there?
Hello Romi! Thank you for contacting. I deposited through Binance Pay, but I have offered them to pay me BTC, PayPayl, Payoneer, Zelle and they have not done anything to help me either.
Hola Romi! Gracias por contactar. Yo deposite por Binance Pay, pero les he ofrecido que me paguen lo BTC, PayPayl, Payoneer, Zelle y tampoco han hecho nada por ayudarme.
I see. So the casino is not willing to solve this issue for this long.🤔
I hope that our complaint team will be able to get in touch with them, because without the casino replying to us, the resolution of your case will not be possible. So, let's hope and see now.🤞
How long have you been playing at this casino, if you don't mind?
Alright. I really hope that Branislav will get some more information regarding your case from the casino and they will be able to solve it. It has been a really long time waiting for you.
If you have anything new from the casino, please come forward. We'll wait for your reply.
I am really sorry that our complaint team was not able to move anywhere with your case. Unfortunately, whenever a casino is not willing to cooperate and communicate, there's nothing much we can do.
I hope you will stay away from this casino from now on. Will you?
I have to keep pushing to get my money back. What kind of practices or excuses can they use to keep my money in the future?
tengo que seguir presionando para recuperar mi dinero. Que tipo de prácticas o excusas pueden utilizar ellos para quedarse con mi dinero en un futuro?
Well, that is why it'll be probably better to move somewhere else. What do you reckon?
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