Betiro Casino - general discussion

If you want to discuss anything related to Betiro Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I registered on this scam site, made 1 bet and was asked for verification, I immediately sent all the photos and my account was blocked for fake documents, although the documents are real! And now they don't even want to refund my deposit! They stole all my money.....

Hi, in this case I would probably recommend lodging a complaint if you think that everything was fine on your side and all the documents are fine and not fake. Have you been able to verify with any other casinos ? I'm trying to find out why someone would use fake documents or modify something, but our team will investigate if you file a complaint so go ahead. 

You can do it here. ⬅️

If you have something new, let us know. 

I have successfully passed verification at casinos such as megadice, 500casino and many other casinos, my documents have been accepted everywhere

I can see that you have filed a complaint here with our team, where Veronika is actually waiting for some answers from you. Could you provide those as soon as possible so they can move forward with your case, please? Hopefully, they will be able to help you out. Whenever you have any updates, please let us know.

Hello,

Initially, I deposited 5000 USDT into my Betiro account. After losing this balance, I added another 10,000 USDT. When my account balance reached 21,000 USDT, I attempted to withdraw 1000 USDT. However, I was surprised to discover a daily withdrawal limit of only $500, which I find to be quite unreasonable.

Your current rules clearly state a monthly withdrawal limit of 50,000 Euros. With the imposed daily limit, it would take me nearly two months to withdraw my balance, assuming withdrawals are processed consistently.

I respectfully request a review and adjustment of these limits to facilitate a more reasonable withdrawal process.

Additionally, I completed the KYC verification immediately upon registering on the site. This is not an issue related to a delay in payment. The issue is that the site seems to be intentionally trying to make the payment impossible, dragging out the process and avoiding the payment. This behavior appears to be in bad faith.

Thank you for your attention to this matter.

I have read your case and I can see that it will probably not be so easy to get the money out if this limit is applied. 500€ per day is quite low and therefore I would certainly want it to be higher if I were you. Have you tried writing to support to see if it could be reconsidered and therefore if it could be increased ? 

Also, when you made your withdrawal, how long have you been waiting for it ? I saw that you have also opened a complaint and if you don't get a withdrawal, our team will try to intervene and help you.

If you have an update, let me know how the situation has improved or how you are doing. 

They allow daily withdrawals of 500 euros. There was an error in the complaint regarding the currency and amount. My balance is $62,000. If everything goes well, it will take me 6 months to withdraw this money. Do you think this is fair?

Although I don't think that's the best solution, but as I asked, did you try to inquire if it would be possible to increase this limit somehow ? It seems pretty stupid to me to withdraw for that long. 

Anyway, if there is some mistake in the disputed amount in the complaint, the best thing to do is to mention it and tell them to fix it right in the thread. 

This is quite a messy situation so I don't envy you and hopefully there will be a more satisfactory solution.