ForumCasinos1win Casino - general discussion

1win Casino - general discussion (page 14)

2 years ago by oscarhorche14
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Radka
1 year ago

No for the moment no, but maybe it can be an option if i can not find an agreeement with 1WIN but i was stolen unfairly more than 2,5k euros i prefer to wait and see what they will answer to my case here on casinoguru.

Take a look if you want

Thank you Radka for the assistance.

Radka
1 year ago

But if they said he broke rules but did they give any proofs to the player by the authorities?

1 year ago

But if they said he broke rules but did they give any proofs to the player by the authorities?

1 year ago

They sent some screenshots!

1 year ago

No for the moment no, but maybe it can be an option if i can not find an agreeement with 1WIN but i was stolen unfairly more than 2,5k euros i prefer to wait and see what they will answer to my case here on casinoguru.

Take a look if you want

Thank you Radka for the assistance.

1 year ago

I mean in general - can see that your complaint is still open.

It's quite a quest suing any online casino, I was curious whether you can provide some insights about that.

I would not recommend it to anyone, only if the winning is truly a grand one, but that's just my opinion.

Edited by author 1 year ago
1 year ago

But if they said he broke rules but did they give any proofs to the player by the authorities?

1 year ago

Casino should always provide some evidence to the authorities, however how the authorities approach the dispute, it's a completely different question. 🙁

Radka
1 year ago

Exactly!

Abdulrahaman
1 year ago

But if the facts are there and the evidence is there on sent to the player from the authorities, then in the end the casino was right?

Radka
1 year ago

Just to contact a lawyer and maybe see what he can explain about the procedure

1 year ago

https://casino.guru/1win-casino-player-s-account-has-been-blocked-8


Have a look on my case my friends



Recan97
1 year ago

The authorities, are been very unfair!

Edited by author 1 year ago
Deenah
1 year ago

to who? You or abdulrahman?

1 year ago

So I think the casino wants to pay me my funds!

file

I got this response, and I don't care, I'm no longer playing at the casino, as long as I get paid.

1 year ago

How did you contact these complaints@egaming.com ? Normally they never answer

Where did you find these email?

Ty

Recan97
1 year ago

I think from those emails Abdulrahaman once wrote for ya.

Recan97
1 year ago

Bro let the guru help you first,I'm still regretting my situation.

1 year ago

Exactly!

1 year ago

And now we again end with the Curacao license institution.

If we were aware of any possible solution we would let you know, I'm sure you know that.

1 year ago

So I think the casino wants to pay me my funds!

file

I got this response, and I don't care, I'm no longer playing at the casino, as long as I get paid.

1 year ago

I can't believe my eyes... 🤯👍

I know that your complaint has been closed, still can you update Natalia, please?

Congratulations, you are almost there!🤞🤞🤞


1 year ago

Just to contact a lawyer and maybe see what he can explain about the procedure

1 year ago

Hello,

for such a case you would need a lawyer skilled in gambling laws and regulations, this is not pretty common though. You are most likely to find such a specialist in Malta or Curacao. Funny, isn't it?


1 year ago

And now we again end with the Curacao license institution.

If we were aware of any possible solution we would let you know, I'm sure you know that.

1 year ago

Yes that's true,

so the casino accused me for having same withdrawal method with another player,and yes that's true.

At the time the casino refused to pay me,a friend of mine asked me if he can use my perfect money account to withdraw from the casino,since they don't pay back into Nigerian banks.

so I gave him my perfect money account, and this was a month after the casino blocked me,now they're trying to use it as an excuse!


They also said I'm using thesame methods as other Nigerians, trying to launder money, well I've never withdrawn from the casino before.

Edited by author 1 year ago
Abdulrahaman
1 year ago

I'm sorry to say that using someone else's payment option is always against the terms and conditions.

Nevertheless, I feel the main problem is, that most casinos simply do not understand what anti-money laundering truly is and how it works...

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