Fortune Clock Casino - Player complains that he didn’t win anything.

This is a scam casino. I deposited over £2500 and won absolutely nothing. Their slots are tampered with. They rig your account to prevent you from winning especially if you are a UK player. That is fact. You play over 200-300 spins on any slot before you get free spins. That's not right and very suspicious. I asked for my deposits to be refunded and waited 5 weeks before I got reply and was told no refund. They are a shocking casino. Happy to take your money though. I deposited over £2500 before they asked for my identity documentation, I never verified my account so should never have been allowed to deposit. They are blacklisted on most cadino review sites. If you want to lose lots of money then join this cadino. They are fraudently and a scam. I've now filed a complaint with Curaçao Gaming Control Board.

Dear George,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

Since you have contacted the Licensing Authority already, I’m afraid there is not much we could do for you at this time as we won’t interfere with their investigation. Unfortunately, we’re not in a position to help you. I will set the timer for 30 days and kindly ask you to inform us about the outcome of investigation. Thank you for your understanding.

Best regards,

Petronela

Dear George,

We are extending the timer by 7 days. Was your problem settled by the Licensing Authority? Could you please update the status of your complaint? Otherwise, we will be forced to reject it.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.