Dear lc2022,
Thank you very much for submitting this complaint. I am sorry to hear about your issue.
It's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine what Terms and Conditions apply. If you are not satisfied with the rules for a no-deposit bonus, you may choose a different bonus or a different casino to play at.
Please, let me know if there is anything else I could help you with, otherwise, I will be forced to reject this complaint. Thank you for your understanding.
Best regards
Veronika
Dear lc2022,
Thank you very much for submitting this complaint. I am sorry to hear about your issue.
It's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine what Terms and Conditions apply. If you are not satisfied with the rules for a no-deposit bonus, you may choose a different bonus or a different casino to play at.
Please, let me know if there is anything else I could help you with, otherwise, I will be forced to reject this complaint. Thank you for your understanding.
Best regards
Veronika