Fontan Casino - Player complains about bonus terms.

no deposit needed. No money lost.

$20 given for free, with a 50x wager of $1000. If you get through the wager you’ll get that $20, but you have to give a $5 deposit. How unfair are these terms! BetMGM gave me a free $100 with low wagering, no deposit necessary & no max cashout. Kept me happy.

Dear lc2022,

Thank you very much for submitting this complaint. I am sorry to hear about your issue.

It's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine what Terms and Conditions apply. If you are not satisfied with the rules for a no-deposit bonus, you may choose a different bonus or a different casino to play at.

Please, let me know if there is anything else I could help you with, otherwise, I will be forced to reject this complaint. Thank you for your understanding.

Best regards

Veronika

Dear lc2022,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Close no point in being open

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.