Claudia from Chile can’t withdraw her winnings. She already sent all the requested documents to the casino.
I have written many times why you cannot withdraw the money earned according to policies, send the documentation and nothing, please make the deposit to my account effective so as not to have to take the necessary measures.
Hello Claudia.
We are very sorry to hear about your troubles. In some cases, the casino may randomly choose a player for deep verification. This verification may take few weeks, but it’s hard to say if this is your case or not. Did you contact the casino and ask them why your withdrawal is delayed?