FairPlay IN Casino - Player's deposited funds not recognized.

Hi team ,

i have deposited 20000,15000, 5000, 20000 to the goven account details by the customer care . but fairplay.24 customer care people responding still they have recieved the money . and they blackmailing me that they will block my account details plz support me sir

Dear santhu65124,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with FairPlay Casino. I’m afraid I will need more information regarding your problem. Please could you provide more details, by responding to my questions.

• Were these your first attempts to deposit in the casino?
• Could you please share a screenshot of how the information regarding the deposits was presented to you?
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I will be waiting for your reply patiently.

Best regards,

Tomas

Could you please post a screenshot in which your username and the casino's website are visible on the screenshot? You can post it here or send it to my email at tomas@casino.guru

Thanks for you email.

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Dear santhu65124,

emails from casino.guru members end with @casino.guru

We believe you've been targeted by phishing attempts.

Were your deposits credited to your casino account yet or were they returned to your bank account, please?

Hi sir,

I have not recieved the amount to casino account nor to my bank account yet .I am waiting still .....

I fully understand your frustration, santhu65124.

Sometimes It may take some time for the funds to be located and refunded to your bank account or credited to your casino account. As the matter is not entirely in the hands of the casino, I will set the timer for an additional 14 days to allow transactions a full month to clear. If there’s no development by then, we will intervene. Let’s stay positive and hope for some good news regarding your deposited funds. Thank you in advance for your patience and understanding.