The player from Germany has been experiencing difficulties withdrawing their winnings. Subsequently, all the funds were played and lost. After a closer examination, we rejected this complaint as unjustified.
The player from Germany has been experiencing difficulties withdrawing their winnings. Subsequently, all the funds were played and lost. After a closer examination, we rejected this complaint as unjustified.
The player from Germany has been experiencing difficulties withdrawing their winnings. Subsequently, all the funds were played and lost. After a closer examination, we rejected this complaint as unjustified.
I am extremely disappointed and very angry about this club that calls itself casino. The processing time for the withdrawals is so pathetic that this casino is out to deliberately process the withdrawal requests slowly so that the player cancels them again and gambled away the money! For a week I have made several withdrawals, which I have canceled again. In between also paid in again and lost the overview. I kept paying out, canceled, played, won, paid out again, canceled again, etc. Because these wretched ones don't come out of their way to process a payout! End of the song, all gambled away, standing completely penniless, bim at the end, constantly crying and don't know what to do next. And that's only because this association deliberately delays payouts and yes! I am verified! Yes, of course, I am always to blame so that the player is to blame, no matter what, the casino is always to blame only the player. Might Break! I hope the karma hits back bitterly bad. Where it hurts the most!
Ich bin maßlos enttäuscht und sehr wütend über diesen Verein der sich Casino nennt. Die Bearbeitungszeit für die Auszahlungen ist so dermaßen erbärmlich, dass dieses Casino darauf aus ist, mit Absicht die Auszahlungsanfragen langsam zu bearbeiten damit der Spieler diese wieder storniert und das Geld verzockt! Seit einer Woche habe ich mehrere Auszahlungen getätigt, welche ich wieder storniert habe. Zwischendurch auch wieder eingezahlt und die Übersicht dabei verloren. Ständig habe ich ausgezahlt, Auszahlung storniert, gespielt, verloren gewonnen, wieder ausgezahlt, wieder storniert usw. Weil diese elendigen nicht aus ihrem Allerwertesten kommen um eine Auszahlung zu bearbeiten! Ende vom Lied, alles verzockt, stehe komplett Mittellos da, bim am Ende, ständig am weinen und weiß nicht mehr weiter. Und das nur, weil dieser Verein mit Absicht Auszahlungen verzögert und Ja! Ich bin verifiziert! Ja klar, bin selber Schuld ist ja immer so dass der Spieler Schuld ist egal bei was nie ist das Casino Schuld immer nur der Spieler. Könnte Brechen! Ich hoffe das Karma schlägt bitter böse zurück. Da wo es am meisten weh tut!
Dear FroleinWunder,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal issue.
Sadly, since you have played your winnings, I’m afraid, there is not much we can do for you. Please understand, the player is the only one responsible for their account, active balance, and all the bets taking place. For future references, please contact us as soon as the issue evolves so we can intervene before it's too late.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help.
Thank you in advance for your reply and understanding.
Best regards,
Petronela
Dear FroleinWunder,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal issue.
Sadly, since you have played your winnings, I’m afraid, there is not much we can do for you. Please understand, the player is the only one responsible for their account, active balance, and all the bets taking place. For future references, please contact us as soon as the issue evolves so we can intervene before it's too late.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help.
Thank you in advance for your reply and understanding.
Best regards,
Petronela
Hello, yes, it's my own fault, it's always the same and this casino with its lame way of processing payouts is an angel. I let the casino block me all that came from them is a dishonest sorry and a copied text. This is real money and everyone pretends to be Monopoly play money no! It's about real money, for which most of the time I go to work! I'm just so fed up with it, you are never taken seriously, there is almost no help for us gamers, all the time it is the gambler's fault it is never mentioned once that these casinos are doing what they do and that they are always through with it come, times should be held accountable. For my part, I will refrain from these online casinos, from everything that has to do with gaming. I've been playing for years what happened to me here has never happened to me.
Hallo, ja ich bin ja selber Schuld ist doch immer so und dieses Casino mit seiner lahmen Art Auszahlungen zu bearbeiten ist ein Engel. Habe mich von dem Casino sperren lassen alles was von denen kam ist ein unehrliches tut mir Leid und ein kopierter Text. Hier geht es um echtes Geld und jeder tut so als würde es um Monopoly Spielgeld gehen nein! Es geht um echtes Geld für das die meisten zumimdest ich, hart arbeiten gehen! Ich bin es einfach so satt nie wird man ernst genommen es gibt so gut wie gar keine Hilfe für uns Spieler ständig ist der Spieler selber Schuld nie wird auch nur ein mal erwähnt, dass diese Casinos mit dem was sie tun und dass sie immer damit durch kommen, mal zur Rechenschaft gezogen werden sollten. Ich für meinen Teil werde Abstand nehmen von diesen Online Casinos, von hier von allem was mit spielen zu tun hat. Ich spiele schon seit Jahren das was mir hier passiert ist ist mir noch nie passiert.
I wish I could be of more help. I’m very sorry we couldn’t assist you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. I will now close this complaint. Thank you for your understanding.
I wish I could be of more help. I’m very sorry we couldn’t assist you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. I will now close this complaint. Thank you for your understanding.
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