HomeComplaintsEfbet Casino - Verification difficulties.

Efbet Casino - Verification difficulties.

Amount: 500 лв

Efbet Casino
Safety Index:Above average
Submitted: 30 Dec 2019 | Case closed : 04 Feb 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

Виолета, a player from Bulgaria, won quite a big amount and got stuck in a verification process.

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4 years ago
Translation

REGISTERED'm EFBET.IGRAYA YEARS IN ALMOST EVERY DAY AND REACH ANY PROFIT OR SO YEARS STOTINKA.VEDNAZH won $ 400 you want to Download told me THAT MY ACCOUNT IS NOT VERIFITSIRAN.DOKATO waited in within three hours I goT play some more And so I was verified right by my mom, my mom took all my money for five years, neither did the lion's profit. They earn the same.

Automatic translation:
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4 years ago

Hello Виолета.

 

We are sorry to hear about your negative experience with the Efbet Casino and we absolutely appreciate that you shared your experience with the Casino Guru team. It is hard to understand your issue during the verification. Could you specify your problem and give us more information, please?

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4 years ago
Translation

The problem is that it is not possible to play for five years in the hope that you can win even though a meager amount and not a penny of profit. No matter how big your wag is, it is not possible to have at least 100 or 200 lv. It's not human. I play in winbet Palmsbet, well it's completely different. On 4 five deposits and you have a profit here is hell. And as I wrote to you, it doesn't even lift me up like I'm in a windmill. They make the same people. I have a very big doubt about that.

Edited
Automatic translation:
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4 years ago

Dear Виолета.

 

We highly recommend you to read our article about profit from gaming.

https://casino.guru/learn-about-games-of-chance-rtp-variance

Efbet Casino  is a licensed casino with official game providers and very good reputation. Do you have any relevant evidence which convinced you that their game software may be altered? Do you have any gameplay statistics? 

Edited by a Casino Guru admin
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4 years ago

Dear Виолета.

 

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint

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4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

 

The player can reopen this complaint anytime.

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