The player from Switzerland is questioning the casino’s license and demands his winnings from the casino. We closed the complaint because the player stopped responding.
DundeeSlots Casino - The player is dissatisfied with the casino.
Amount: 3,000 CHF
DundeeSlots Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.1
DundeeSlots Casino has a Safety Index of 9.1, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
2 years ago
Translation
This casino is not licensed in Switzerland and they still offer the service. I want my winnings that I made there.
Automatic translation:
Public
Public
2 years ago
Dear hheeyyoouu21,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Dundeeslots Casino.
The casino is currently licensed under Curaçao Antillephone. If you come to play in Curaçao licensed casino (by your free will and they are not targeting the Swiss market), you need to follow Curaçao laws.
As for your winnings, I’m afraid I will need more information regarding your problem. Please could you elaborate?
I will be waiting for your reply patiently.
Best regards,
Tomas
