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This casino is not licensed in Switzerland and they still offer the service. I want my winnings that I made there.

Dieses casino hat keine lizenz in der schweiz und sie bieten den dienst trotzdem an. Ich möchte meine gewinne die ich dort erzielt habe.

Dear hheeyyoouu21,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Dundeeslots Casino.

The casino is currently licensed under Curaçao Antillephone. If you come to play in Curaçao licensed casino (by your free will and they are not targeting the Swiss market), you need to follow Curaçao laws.

As for your winnings, I’m afraid I will need more information regarding your problem. Please could you elaborate?

I will be waiting for your reply patiently.

Best regards,

Tomas

Dear hheeyyoouu21,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.