A player from Texas had a complaint regarding Drake Casino. After winning a bonus, the casino refused to let them play with the winnings. We requested more information to investigate the issue, but the player did not respond. Consequently, the complaint was rejected due to lack of response.
Drake Casino - Player's bonus winnings confiscated.
Amount: ??
Drake Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.1
Drake Casino has a Safety Index of 9.1, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 months ago
Public
Public
6 months ago
Drake casino sucks. Not recommend at all. I won on a bonus and they wouldn't let me play with what i win on . They kept it. Sucks
Public
Public
6 months ago
Dear lucretiaschapansky,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Drake Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
- Has the casino confiscated any balance?
- Which bonus have you activated and played?
- Have you contacted the casino regarding the issue? With what result?
I will be waiting for your reply patiently.
Best regards,
Tomas
