DraftKings Casino Ontario - Player has experienced technical glitches while playing.

I understand the online gambling outline. When I play blackjack, You either win 80-20% or lose 20-80%. It isn't hard to figure out when your going to win or going to lose. Technology isn't the best for online gambling at the current time. I've even had problem's not receiving promotion bonuses. And most of all compasation for not receiving so many game wagers. This being draftkings. Twice out of 20+ times I've been compansated is all.

"DRAFTKINGS" has it's ways and I'm out hundreds from them maybe even as much as four digits. I've got most emails and many pictures to prove and it don't count games just skipped over that I didn't record. Also when you get a lines on game wagers and it don't fully even go straight after a winning line is frustrating. Even as far as games that operate at flunctual speeds and lagging. Why stop when it has 2+ lines straight ahead? Why not the same lines for different symbols? Shouldn't the symbols show by winning amounts? Including many bonuses.

PAY ATTENTION PLAYERS!!! Not the only site that does this.

Dear antonioleeslater2,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication along with supporting evidence to petronela.k@casino.guru?

Meanwhile, please check our article explaining "How slot machines are programmed" and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

Thank you, antonioleeslater2 , for the forwarded screenshots and communication. Please understand that in order to check if something unfair is going on, hence your are not satisfied with the payouts, we will need your entire game history, not just a few hands/games on Blackjack.

Return to player(RTP) ratio, also called payout ratio is a number that describes what percentage of each bet is statistically returned to a player from each bet (it is not saying what percentage of deposits the player will get back as some people may think). So if someone wagers 1000$ on a game with 90% RTP his expected return is 900. There are some facts about RTP that we would like to highlight.

First of all, this expected return is just a mathematical average. In short, anyone can get very lucky (or unlucky) and get a much bigger (or lesser) return than his expectation. However, if you play for a long time, your real return will be close to the expected return. In mathematics, this is called the law of big numbers. Many people wrongly believe that this means that if someone was very unlucky during some time period that he should get very lucky over the next period of time. Or that if the red number won on roulette ten times in a row, there is a bigger chance that the black one will win next. This is called Gambler's fallacy and it's not true.

Past results have no influence on future results. The law of big numbers is saying that if you get very unlucky in the past you can expect to get average results in the future (you would have the same expectation if you get good or average luck in the past - what happened in the past just doesn't matter in the present). And this average result will give you closer to the average result overall. For example, if red won on roulette 8 times of 10 in the first ten spins and then 5 times of 10 in the next ten spins, it's overall 13 times out of 20 which is much closer to theoretical expectation than 80% wins for red from first ten spins.

If you want to learn more about RTP we recommend you watch our videos about this topic:

https://www.youtube.com/watch?v=s0rVhAZL1-E

https://www.youtube.com/watch?v=s9fzMDzadtA

That's where it is completely false. See the online gambling is regulated on wins and loss. You can win 1400 and then you can win that very quickly and not win again. Because my experience on every website is I win and if you keep playing you're going to lose it if you don't cash out. And then the casino's backup plan to why you lost it all when you had just won it consecutive times has happened is because you got a gambling problem. You see that's their escape go for the technology that it's not up to par with mankind. It's a software that is made by mankind that has a winning loss section in it. Everything is regulated and also if you win and you cash out the chances of you winning big again on sites like DraftKings is very slim unless you put in as much money as you just about get out.

I know it's bull crap and there's nothing you can do to persuade in any way because I can sit there and I can play on it and I can prove it to you. If you want to call me a liar and guess what when I do prove it to you we'll see who the LIE really is. And I'm by no means a psychic. I just know how it's going to pan out. And I could tell you 90% of the time if they're going to win or they're going to lose. It's a give me and if I can do that then that just lets you know that it is regulated and it is followed by mankind and they're watching you play a thing comes up on their screen that you're you're winning a percentage and then you know what and this is where it's going to really get you. Because if you're so smart then you tell me why every time you're winning so good on DraftKings or or stardust you know what they do they kick you off the game glitches out and you got to start all over again cuz that resets there software and butter your biscuit with that

Dear antonioleeslater2,

Please understand without supporting evidence it would be close to impossible to confront the casino. If you come across anything that would help us to support this case, please do not hesitate to contact us in the future and we can reopen this thread again. I wish I could be of more help. Thank you in advance for your understanding.