Dolly Casino - Player claims casino has been stealing her money.

So this casino has been stealing money from me for the past 3 months. I have proof in screen recordings and have contacted them numerous numerous numerous times and they have not done anything about it nor are they acknowledging it. For over 3 months now they have not taken the game down and have not fixed the game. They have not returned any of my money even with proof forwarded to them they still refuse to acknowledge anything I have given everything they have asked for explain the situation too many times to count and all they do is end the chat and tell me that they will get back to me as soon as possible. Over 3 months is not soon as possible I'm doing everything in my power to shut this site down.

Dear Willbrand88,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

• Could you please explain in more detail the nature of the incident and why the casino is responsible?
• Could you please share proof of unfairly lost funds?
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Willbrand88,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.