The player's withdrawal is delayed for unknown reason. The complaint was closed as the player stopped responding.
Hi I need help won 9100 euros at Divaluckcasino it lies and doesn't send my money making up excuses every day can someone help me?,Have verified me everything is ready and have saved chats from them
Hello Delen57,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Divas Luck Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Hi Nick I took no bonuses and played with my real money I made a deposit of 700 euros and declined the bonus.
My account got fully verified last week and I talk almost every day with them live chat and text at least 8.9 days a day and it just lies.
Have saved emails from them
I try to withdraw it says 3 working days and 72 hours it has been more than 72 hours and keeps lying
It just says sorry for the delay and it lies and says we will send your withdrawals now and the maximum withdrawal of 500 euros.
Never experienced such a site that lies and does not want to send the money
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.