The player's withdrawal is delayed for unknown reason. The complaint was closed as the player stopped responding.
Hi I need help won 9100 euros at Divaluckcasino it lies and doesn't send my money making up excuses every day can someone help me?,Have verified me everything is ready and have saved chats from them
Hej jag behöver hjälp har vunnit 9100 euro på Divaluckcasino det ljuger och skickar inte mina pengar hittar på ursäkt varje dag kan någon hjälpa mig?,Har veriferat mig allt är klart och har sparade chatt från dem
Hello Delen57,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Divas Luck Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Hello Delen57,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Divas Luck Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Hi Nick I took no bonuses and played with my real money I made a deposit of 700 euros and declined the bonus.
My account got fully verified last week and I talk almost every day with them live chat and text at least 8.9 days a day and it just lies.
Have saved emails from them
Hej Nick jag tog inga bonus och spelade med mina riktiga pengar jag gjorde insättning 700 euro och tackade nej till bonus.
Mitt konto blev helt verifierad förra veckan och jag pratar nästan varje dag med dem live chatt och skriver minst 8,9 dagar per dag och det bara ljuger.
Har sparade mail från dem
It just says sorry for the delay and it lies and says we will send your withdrawals now and the maximum withdrawal of 500 euros.
Never experienced such a site that lies and does not want to send the money
Det säger bara ursäkta för dröjningen och det ljuger och säger vi kommer skicka dina uttag nu och det max uttag på 500 euro.
Aldrig varit med om en sån sida som ljuger och vill inte skicka pengarna
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Dear Delen57,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Dear Delen57,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
The complaint will be now closed for the above mentioned reason.
The complaint will be now closed for the above mentioned reason.
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