HomeComplaintsDaVegas Casino - Player's withdrawals are being rejected.

DaVegas Casino - Player's withdrawals are being rejected.

Amount: 500 INR

DaVegas Casino
Safety Index:Above average
Submitted: 28 Oct 2024 | Case closed : 19 Nov 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 days ago

The player from India reported that Davegas casino consistently rejected withdrawal requests without reason, labeling it a scam and warning others to avoid the casino. The issue was resolved as the player's withdrawal had been approved, with a reminder given about the expected timeframe for the funds to reach their bank account. The Complaints Team acknowledged the resolution but indicated that the complaint will be rejected without further confirmation from the player.

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3 weeks ago

Scam casino now allowing me to withdraw everytime they rejected my withdrawals for no reason please don't use and stay away from Davegas casino.

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3 weeks ago

Dear Massive,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Could you please specify if you contacted customer support after your withdrawals were rejected to inquire about the reason for it?

Have you passed the full KYC verification?

Did you play with or without a bonus?

Have you made any successful withdrawals from this casino before?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

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3 weeks ago

My withdrawal just proved now.

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3 weeks ago

It sounds like your withdrawal has been approved—congratulations! Just a reminder, we typically advise waiting up to 14 days for the funds to reach your bank account. So, if the money hasn’t arrived by November 11, feel free to reach out, and we’ll look into it further to ensure everything is on track. Thank you for your continued patience and cooperation, and I hope your winnings arrive soon!

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1 week ago

Dear Massive,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 days ago

It appears that this issue may have been resolved, but without confirmation from the player we are forced to reject this complaint.

The player can reopen this complaint anytime.

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