HomeComplaintsDaVegas Casino - Player's withdrawals are being rejected.

DaVegas Casino - Player's withdrawals are being rejected.

Amount: 500 INR

DaVegas Casino
Submitted: 28 Oct 2024 | Closed : 19 Nov 2024
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from India reported that Davegas casino consistently rejected withdrawal requests without reason, labeling it a scam and warning others to avoid the casino. The issue was resolved as the player's withdrawal had been approved, with a reminder given about the expected timeframe for the funds to reach their bank account. The Complaints Team acknowledged the resolution but indicated that the complaint will be rejected without further confirmation from the player.

Public
Public

Scam casino now allowing me to withdraw everytime they rejected my withdrawals for no reason please don't use and stay away from Davegas casino.

Public
Public

Dear Massive,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Could you please specify if you contacted customer support after your withdrawals were rejected to inquire about the reason for it?

Have you passed the full KYC verification?

Did you play with or without a bonus?

Have you made any successful withdrawals from this casino before?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Public
Public

My withdrawal just proved now.

Public
Public

It sounds like your withdrawal has been approved—congratulations! Just a reminder, we typically advise waiting up to 14 days for the funds to reach your bank account. So, if the money hasn’t arrived by November 11, feel free to reach out, and we’ll look into it further to ensure everything is on track. Thank you for your continued patience and cooperation, and I hope your winnings arrive soon!

Public
Public

Dear Massive,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public

It appears that this issue may have been resolved, but without confirmation from the player we are forced to reject this complaint.

The player can reopen this complaint anytime.

scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news