Dafabet Casino UK Review

The player from Austria is having difficulties withdrawing from their Dafabet casino account. Despite being fully verified for years, they have been asked for a new invoice and selfie. Their emails (containing the required documents) appeared to be blocked by the casino's server, and they are not allowed to upload documents from a different email address.

The player from Italy deposited 150 euros on Dafabet sports and has been attempting to withdraw their balance of 277 euros for the past two months. Despite sending repeated documents for verification, the player reports receiving no response or update in the process.

The player from India had reported that he had deposited 6000 rs in crypto to his casino account, but it had not been credited for two days. Despite his efforts to communicate with the casino, he had only received automated responses. After he submitted his complaint to us, we advised him not to deposit any more funds until the issue was resolved. He later informed us that his deposit had been credited. We then marked the complaint as 'resolved' in our system.

The player from India had requested a withdrawal less than two weeks prior to submitting the complaint. His money hadn't been received yet. The Complaints Team had advised the player to wait at least 14 days after requesting the withdrawal before submitting a complaint, as this was the usual processing time. The team had also suggested that potential delays could have been due to unfinished KYC verification or a high volume of withdrawal requests. Despite extending the response time by 7 days, the player did not respond to the team's messages and questions, leading to the rejection of his complaint.

The player from India had been unable to withdraw his winnings from Dafabet due to an ongoing validation check on his account. Despite his account verification having been completed on 10/01/2024, Dafabet support had informed him that his account was still under review, which delayed his manual withdrawal. The player had been waiting for 20 days since the completion of verification. However, we had to reject his complaint as it was a duplicate of a previously submitted and rejected complaint.

The player from Peru had her account at Dafabet Casino closed due to failed verification. She had admitted to initially submitting invalid documents, which had led to the rejection of her proof of home address. Despite having resubmitted valid documents, she had received no response from the casino. We had explained that her initial failure to provide correct personal information had breached the casino's Terms and Conditions, which had led to the account closure. As a result, the player's complaint had been rejected.

The player from India had his account with Dafabet accessed by an unknown party who had attempted a withdrawal. When the player had contacted support, the withdrawal was cancelled, but his account was closed. The player had created a new account upon recommendation, only for the new account to also be closed without receiving the balance from the old account. The player had provided all necessary email communications between himself and the casino. After reviewing the situation, the Complaints Team had concluded that there was no evidence of the casino advising the player to create a new account. The team also noted that the issue could have been considered a cybercrime, which was beyond their jurisdiction. Furthermore, the player's withdrawal request was related to sports betting, which was outside the scope of the Complaints Team. Therefore, the complaint was rejected.

The player from Poland had had an issue with withdrawing his winnings amounting to $1075 from an online casino. Despite having met the minimum turnover requirement and having submitted the necessary verification documents, including his ID and selfie photo three times, the casino had kept rejecting his withdrawal request. He had reported the issue to the Complaints Team who had mediated the case. After repeated communication between the player, the casino, and the Complaints Team, the casino had finally approved his documents and processed his withdrawal. However, the player had received $58 less than the requested amount due to transaction fees. The player had expressed satisfaction with the resolution despite the fees, and the Complaints Team had closed the case as resolved.

The player from Croatia is experiencing difficulties withdrawing winnings from the casino. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.