Jannete as an analyst dedicates her full days to updating and maintaining our casino database. With her previous work experience in Human resources, she has a greater understanding of managing data and preserving updated information in our casino reviews. Interestingly enough, she worked as a traine...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jannete H.
Author
Jannete Hills
Casino Analyst
Jannete as an analyst dedicates her full days to updating and maintaining our casino database. With her previous work experience in Human resources, she has a greater understanding of managing data and preserving updated information in our casino reviews. Interestingly enough, she worked as a traine...
Not all game providers are available for all countries
Casino screenshots
22bet Casino EE Review
This review examines 22bet Casino EE, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. The Below average Safety Index of 6.0 for 22bet Casino EE suggests it falls short on fairness and safety. It is not the best pick for most players. Our full 22bet Casino EE review offers details that can help you decide whether this casino is right for you.
Safety Index – 22bet Casino EE fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our 22bet Casino EE review, we carefully went through and inspected the Terms and Conditions of 22bet Casino EE. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
According to our approximate calculation or collected information, 22bet Casino EE is a large online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention 22bet Casino EE. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, 22bet Casino EE has attained a Below average Safety Index of 6.0. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Terms and Conditions of 22bet Casino EE evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of 22bet Casino EE to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about 22bet Casino EE
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 2,661 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
22bet Casino EE user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 65 user reviews given to 22bet Casino EE, it has a Mixed User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
22bet Casino EE is owned by Moon Technologies OÜ and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
22bet Casino EE has been granted a gambling license in Estonia.
Payment methods, win and withdrawal limits
22bet Casino EE supports 5 payment options. This includes: Skrill, Neteller, Payz (ecoPayz) , VISA, Mastercard.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 4,000 per day
No win limit
EUR 15,000 per week
EUR 50,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at 22bet Casino EE in the table below.
Language
Website
Customer support
Live chat
English
24/7
Estonian
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at 22bet Casino EE, managing your account, withdrawals, or other matters. 22bet Casino EE has an average customer support, judging by the results of our testing.
Casino games and slots available at 22bet Casino EE
22bet Casino EE offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 64 game providers are offered. This includes NetEnt, Nolimit City, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Evoplay, Ezugi, BGaming, Endorphina, Wazdan, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Belatra Games, MrSlotty, Jelly, AceRun, Smartsoft Gaming, Fantasma Games, Platipus, Swintt, Lucky Streak, Amigo Gaming, Mancala Gaming, Bulletproof Games, Boomerang Studios, Reflex Gaming, Spribe, Gamomat, TrueLab Games, Reevo, Spearhead Studios, Bang Bang Games, Mascot Gaming, SlotMill, Onlyplay, Reel Play, Oryx Gaming, Nucleus Gaming, Gamebeat, Hölle games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Iconic21 (BETER Live), Gamevy, AvatarUX, Peter & Sons, Retro Gaming, Gamzix, 3 Oaks Gaming, 1spin4win, Zillion Games, CT Interactive, Games Global, Hacksaw Gaming, 4ThePlayer, Netgame, Ka Gaming.
22bet Casino EE bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 2 bonuses from 22bet Casino EE:
50% up to $100 and 50 extra spins
100% up to $120 and 120 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Read more
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Company info
Owner
Moon Technologies OÜ
Operator
Moon Technologies OÜ
Established
2025
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 22bet Casino EE. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
EstoniaHKL000381
Verified
Unfair terms and conditions
Players claiming one too many bonuses risk losing their winnings
Show full rule and our analysis
Unreasonably short time frame for providing information within KYC processes
Show full rule and our analysis
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis
Unreasonably short time frame for providing information within KYC processes
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Explore the game selection available at 22bet Casino EE. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Wanted Dead or a Wild
by Hacksaw Gaming
Book of Shadows
by Nolimit City
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Tombstone RIP
by Nolimit City
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Big Bass Bonanza
by Pragmatic Play
Game providers
Show all
(64)
Game providers (64)
Casino Bonuses
22bet Casino EE bonuses
Browse all bonuses offered by 22bet Casino EE, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that 22bet Casino EE does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by 22bet Casino EE, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
€50,000
per month
€15,000
per week
€4,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDEURPLN
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishEstonian
All languages (2)
English
Estonian
Live chat
Available in
2 languages
EnglishEstonian
All languages (2)
English
Estonian
Customer support:
Available in
2 languages
EnglishEstonian
All languages (2)
English
Estonian
Live chat rating
Subpar
Based on 1 test
Date and tester
Rating
30 Sep 2025
Jannete H.
Subpar
User reviews
User reviews of 22bet Casino EE
This is a place to share experience with 22bet Casino EE. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 66 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 6 days ago
I’ve been playing at 22Bet on and off for a while. I usually deposit with crypto because it’s just easier for me, and so far deposits have always been credited quickly. Most of my time here goes into slots. I’ve played Gates of Olympus, Sugar Rush and Sweet Bonanza quite a lot, but Wanted Dead or a Wild probably gave me the most interesting sessions. Some days the balance disappears pretty fast, other times one decent bonus round can bring the whole deposit back.
Withdrawals have been fine in my experience. I mostly use crypto and haven’t had any serious problems getting my money. I also had to deal with verification, but after sending the requested documents everything was sorted out. The site has a huge amount of games, maybe even too many when you’re trying to pick something new. Support was useful the few times I contacted them and I didn’t have to wait forever for a reply. For me 22Bet is more of a casino I come back to from time to time rather than play every day. The main positives are the game selection and crypto payments. I’d just recommend checking the bonus conditions before activating anything.
Fast crypto deposits
Large selection of slots
Convenient crypto withdrawals
Support replies fairly quickly
Verification went smoothly for me
The game catalog can feel a bit overloaded
Bonus terms need to be checked carefull
Some sessions can burn through the balance pretty quickly
• 1 month ago
I've asked to close my account several times, but they keep saying the same things. Unreliable site, I even sent a report to ADM to have it blocked in Italy.
Ho chiesto più volte la chiusura del conto,ma continuano a dire sempre le stesse cose. Sito poco affidabile,ho inviato anche segnalazione a ADM per farlo oscurare in Italia.
Nothing
Niente
Unprofessional assistance.
Assistenza poco professionale.
• 1 month ago
Withdrawals took longer than advertised. my first cashout took nearly a week. Customer support was polite but slow and couldn't give clear answers about delays. Bonus terms were confusing and didn't match what was shown in the promo. The site works fine, but the overall experience left me frustrated. Probably won't play here again.
• 2 months ago
My experience with 22bet has been extremely disappointing.
For almost two years, I used the platform regularly. During the entire period when I was losing money, I never experienced any significant issues. Deposits were accepted without problems, my account remained active, and nobody questioned anything regarding my activity.
However, the situation changed completely once I started making successful withdrawals and had a positive balance on my account.
Suddenly, my account was restricted, additional verification procedures were introduced, and what followed was months of frustration. I was asked for documents multiple times, contacted different departments, waited weeks for responses, and spent an enormous amount of time trying to understand what was happening with my funds.
What disappointed me the most was the lack of transparency. I was informed that I would be able to withdraw my deposit sum, but later received a completely different explanation based on the casino’s interpretation of my entire account history over several years.
As a player, I found this extremely confusing and unfair. I had never encountered such an approach with any other betting company I have used.
The complaint process was equally frustrating. I had to obtain account statements, transaction histories, and communicate with multiple parties just to receive explanations that continued to change throughout the process.
Regardless of the final outcome, this has been by far the worst customer experience I have had with an online casino. The amount of time, stress, and effort required to get clear information was simply unacceptable.
Based on my personal experience, I would strongly advise players to exercise caution, especially if they intend to keep larger balances on their account or if they become successful players.
I cannot recommend this platform.
Easy deposits
Account restrictions after withdrawals
poor communication
lack of transparency
22bet Casino EE
We’re sorry to hear that your experience felt so frustrating.
This situation has already been reviewed. We regret that the process caused you stress and took longer than expected, but the case has been handled according to the applicable procedures.
• 4 months ago
This was my worst casino experience ever. You'd have to look hard to find such a hateful company. No matter how many spins you make, the bonus keeps slipping away, and if you do take the bonus, your winnings will be no more than 20x your total bet. I don't know about sports betting, but I highly recommend against playing at this dump.
Nothing
RTP
suspicion of unlicensed slots
greedy casino
22bet Casino EE
We’re sorry to hear that your experience left you so disappointed.
Please note that game results are based on chance and are not controlled or influenced by the casino. Bonus rules, including wagering and possible win limits, are stated in the terms before activation, so players can review them in advance.
We understand that losses can be frustrating, but we strongly disagree with the suggestion that the casino manipulates outcomes or offers unfair games.
• 5 months ago
The platform is easy to use and offers a great VIP and affiliate program. The built-in chat support could use some improvement, but deposits and withdrawals are generally extremely fast, with a wide range of payment methods available. The website is fast, there are plenty of games, and the customer support is very friendly.
Platforma është e lehtë për t’u përdorur dhe ofron një program të shkëlqyer VIP dhe bashkëpunëtorësh. Mbështetja e integruar në chat mund të ketë nevojë për disa përmirësime, por depozitat dhe tërheqjet në përgjithësi janë jashtëzakonisht të shpejta, me një gamë të gjerë metodash pagese në dispozicion. Uebsajti është i shpejtë, ka shumë lojëra dhe mbështetja ndaj klientit është shumë miqësore.
92Friendly and helpful support
92Mbështetje miqësore dhe e dobishme
Instant cryptocurrency withdrawals
Tërheqje të menjëhershme me kriptomonedhë
Stable and reliable application
Aplikacion i qëndrueshëm dhe i besueshëm
Account verification can be slow
Verifikimi i llogarisë mund të jetë i ngadaltë
Sometimes platform lag
Ndonjëherë vonesa e platformës
22bet Casino EE
Thank you for sharing your feedback.
We’re glad to hear that you find the platform easy to use and that your overall experience with payments, games, and support has been positive. We also appreciate your honest comments about the areas that could be improved, and we’ll keep working on making the service smoother and more reliable.
Thanks again for your review.
• 5 months ago
Had a good time, can recommend the casino (deposit with crypto).
Hatte eine gute Zeit, kann das Casino (Einzahlung mit Crypto) empfehlen
Friendly Support
Friendly Support
Instant Withdrawals (Crypto)
Instant Withdrawels (Crypto)
They take responsible gaming seriously
They Take responsible Gaming serious
The Handle the Account and the funds very safe, you have to confirm any Withdrawel via SMS
The Handle the Account and the funds very safe, you have to confirm any Withdrawel via Sms
The website looks a bit old.
The Website looks a bit old
22bet Casino EE
Thank you for your kind feedback.
We’re glad to hear that you enjoyed your experience, including crypto payments, fast withdrawals, and our support service. We appreciate your attention to our approach to account security and responsible gaming.
• 6 months ago
The main problem with the site is its chat support. They don’t seem to understand the issue and only provide copy-pasted responses. Even when you clearly explain the problem, they fail to grasp it. They also claim to have VIP managers, but when I inquired about this, the support team said they don’t have anything like that.
I strongly advise avoiding deposits in fiat currency. If the transaction goes through smoothly, you’re lucky — otherwise, you may have to forget about your money. It has already been over eight months, and the issue is still unresolved.
Another major concern is their bonus system. All bonuses require a deposit with a 35–40x wagering requirement. Even for high rollers, they don’t offer any additional loss-back benefits.
Withdrawals are usually fast
UI is smooth
Very disappointing bonus offers, with no additional loss-back benefits.
Extremely poor at resolving payment-related issues.
Terrible chat support — most of the agents don’t even seem to understand how the site actually works.
22bet Casino EE
We’re sorry to hear that your experience has left such a negative impression.
We understand how frustrating it can be when communication with support does not go as expected. At the same time, our team always tries to help, review each situation carefully, and find the best possible solution whenever a player raises a concern.
We also regret that the bonus conditions did not meet your expectations. All bonus terms are available before activation, but we understand that players may still have different expectations from the offers provided.
Your feedback about the support experience and bonus conditions has been noted and will be taken into account internally.
• 7 months ago
when I first started playing, every time I tried to deposit using the official wallet number, the deposits were frequently declined, rejected, or left pending for hours. After that, I was contacted on WhatsApp and instructed to deposit through a different method (using an ID via WhatsApp), claiming it is "safer and faster." This strongly suggests they intentionally push customers to deposit through this channel and the casino appears to fully support and trust the agent’s side without any investigation.
Fast deposit
Stable app
Very difficult to withdraw any amount more than 30$ as it will be rejected
Very poor support for payments
Issues with there agents that manages there wallets in Egypt (scammers and they contact you on WhatsApp to deposit directly through them
22bet Casino EE
We’re sorry to hear about your experience.
For security reasons, we strongly recommend using only the official payment methods available in your account and contacting support through official channels.
Withdrawals are checked according to our payment and security procedures, but we understand how frustrating delays or rejections can be. Please contact us by email with your account details, and we’ll make sure your case is looked into carefully.
• 7 months ago
The only thing that has never worked is customer service. They look at old conversations and say that I have already been answered. Yesterday I asked "How many deposits have there been since May 14th" and the answer was "you haven't played enough cashback". In the case of deposit problems, they said to try a different deposit method. In the case of text message problems, they said to change the company, empty the phone and change the SIM card to a different device. The missing sounds in the Tome of Madness game in all casinos, Windows and Linux and even in the application on the phone can be fixed by clearing the cache and cookies from the computer. Also from an installation that is five minutes old and the system in question has not even logged in to 22bet yet.
All of these have been fine according to 22bet for many years now... In reality, the situation is only getting worse.
As I write this I am expecting a 9% cashback on €500 deposits with wagers which was supposed to be paid three weeks ago. But now when I go to chat I get the same answer there as three weeks ago.. If the customer was finally listened to at least in 2025 - I wouldn't be writing this and even scolding for reasons that are videoed.. It is crazy that an event with recordings and screenshots can be denied without proving it to the player in any way.
ADR also disavows the site's operations. No deposit means "deposit €20 to get a bonus." The whole operation has become a scam.
Ainoa asia joka ei ole koskaan toiminut on asiakaspalvelu. He katsovat vanhat keskustelut ja toteavat että minulle on vastattu jo. Eilen viimeksi kysyin että "Paljonko on talletukset 14 toukokuuta lähtien" niin vastaus oli että "et ole pelannut tarpeeksi cashbackia". Talletusongelmissa kerrottiin että kokeile eri talletustapaa. Tekstiviestiongelmissa kerrottiin että vaihda yhtiö, tyhjää puhelin ja vaihda SIM-kortti eri laitteeseen. Tome of Madness -pelin puuttuvat äänetkin ihan kaikilla kasinoilla, Windowsissa ja Linuxissa ja vieläpä sovelluksessa puhelimessa korjaantuu niin että tietokoneesta tyhjennetään välimuisti ja evästeet. Myös siis asennuksesta joka on viisi minuuttia vanha eikä kyseisellä järjestelmällä ole vielä edes 22betille kirjauduttu.
Kaikki nämä ovat 22betin mukaan kunnossa nyt jo kuinka monetta vuotta... Todellisuudessa tilanne vain pahenee.
Tätä kirjoittaessa odotan 500€ talletuksista panostuksineen 9% käteispalautusta jonka piti olla maksussa kolme viikkoa sitten. Mutta nyt kun menen chattiin niin saan saman vastauksen sieltä kuin kolme viikkoa sitten.. Jos asiakasta kuunneltaisiin vihdoin edes 2025 - en tätä kirjoittaisi ja haukkuisi jopa videoiduista syistä.. On hurjaa että tapahtuma josta on tallenteita ja kuvaruutukaappauksia voidaan kiistää todistamatta sitä millään tavalla pelaajalle.
Myös ADR sanoutuu irti sivuston toiminnasta. No deposit tarkoittaa "talleta 20€ bonuksen saamiseksi. Mennyt ihan huijaamiseksi koko toiminta.
The site often works well
Sivusto toimii usein hyvin
You will now also receive an email when your payment is successful.
Maksun onnistumisesta tulee nyt myös sähköposti
New payment methods often don't work
Uudet maksutavat eivät usein toimi
Withdrawal codes, for example, Skrill, are not sent to the phone
Kotiutuskoodia esimerkiksi Skrill ei lähetetä puhelimeen
Customer service texts are pre-written responses
Asiakaspalvelun tekstit ovat ennalta kirjoitettuja vastauksia
Logging in on a new device is a struggle because the code doesn't come
Kirjautuminen uudella laitteella tappelua koska se koodi ei tule
Kahnawake ADR does not process complaints, blocked email
Kahnawake ADR ei käsittele valituksia, esti sähköpostin
22bet Casino EE
We’re sorry to hear that your recent experience has left you so disappointed.
We understand that repeated difficulties and unclear replies from support can be frustrating, especially when a matter remains unresolved for some time. This is not the level of experience we want our players to have.
Please contact us by email with your account details and the issue you would like us to review as a priority. Our team will check the situation carefully and provide a more specific response based on your case.
• 10 months ago
🇬🇧 I was a customer of this provider for quite some time and was initially very satisfied. The bonus program was fair, the verification process was smooth, and SEPA withdrawals were often completed within minutes.
However, when I recently requested access to my personal data under Article 15 of the GDPR, things changed. My request has repeatedly been answered only partially or with significant delay, even after multiple follow-ups and the involvement of the Data Protection Authority.
It’s concerning that depositing large amounts is so easy, yet receiving a full and transparent data disclosure seems almost impossible. I’m not claiming that this provider directly misused any data, but the lack of transparency raises legitimate doubts about possible data sharing or misuse within third-party networks.
If no proper solution is found soon, I will consider having the matter reviewed legally. Until then, I strongly advise caution and greater transparency from this operator.
🇩🇪 Ich war längere Zeit Kunde bei diesem Anbieter und anfangs wirklich sehr zufrieden. Das Bonusprogramm war fair gestaltet, die Verifizierung lief problemlos und selbst SEPA-Auszahlungen waren teils innerhalb weniger Minuten am Konto.
Allerdings habe ich vor einiger Zeit eine Auskunft nach Artikel 15 DSGVO beantragt, um einen Überblick über meine Spielhistorie und Datennutzung zu bekommen. Seitdem wurde mir diese Auskunft mehrfach nur unvollständig oder verspätet übermittelt – trotz mehrmaliger Nachfragen und sogar Einschaltung der Datenschutzbehörde.
Ich finde es besorgniserregend, dass man problemlos große Summen einzahlen kann, aber bei einer einfachen Anfrage nach den eigenen Daten plötzlich auf Widerstand stößt. Es entsteht der Eindruck, dass hier nicht transparent offengelegt wird, wie personenbezogene Daten tatsächlich verwendet werden – insbesondere, da ich seit einiger Zeit auffällig viele Spam-E-Mails von Glücksspielseiten erhalte, bei denen ich mich nie angemeldet habe.
Ich sage nicht, dass dieser Anbieter direkt dafür verantwortlich ist, aber der Verdacht einer möglichen Datenweitergabe oder missbräuchlichen Verwendung steht im Raum. Sollte sich keine zufriedenstellende Lösung finden, werde ich den Fall anwaltlich prüfen lassen. Ich rate daher zur Vorsicht, bis hier mehr Transparenz geschaffen wird.
22bet Casino EE
Hello,
Thank you for sharing your detailed feedback. We truly appreciate that you were initially satisfied with our services and we’re sorry to hear about your recent experience.
Please rest assured that we take data protection and GDPR compliance very seriously. Your request for personal data is being handled according to legal requirements, though in some cases the process may take additional time due to verification and internal coordination steps.
We completely understand your concern and hope the situation will be resolved soon — our support team is always available to assist you further.
• 10 months ago
It doesn't support Japanese
They don't even use translation sites
When I registered, I entered a code but it said it wasn't entered. I can't trust this site. The good reviews were there in the past, but now they're showing their true colors. Lately, the bad reviews have been increasing.
We’re sorry to hear about your experience and appreciate you sharing your feedback. Our team is already working on improving language support, including Japanese, to make the site easier for everyone to use.
As for your registration issue, please reach out to our support team — they’ll check your promo code and help fix any account setup problems right away.
• 11 months ago
Five years ago, I won €2,300 after several deposits and losses. The casino claimed I had used multiple accounts without providing any proof or details (of course, this was false) and closed my accounts, keeping both the money I won and the money I deposited. I filed a complaint with the Civil Guard at the time, and I can send it to whoever wants it. Today, a much more complicated process begins, but one I must fight through to the end. They've admitted my complaint for processing.
Hace 5 años gané 2300€ después de varios depósitos y pérdidas. El casino alegó el uso de varias cuentas sin demostrar ni dar datos (por supuesto, era falso) y me cerró las cuentas quedándose con el dinero ganado y también el depositado. En su momento interpuse la demanda guardia civil y puedo enviarla a quien la quiere. A dia de hoy empieza un proceso mucho más complicado, pero por el que he de luchar hasta el final. Han admitido a trámite mi demanda
Easy-to-use page
Página fácil de usar
They don't pay when you win
No pagan cuando ganas
22bet Casino EE
Hi there,
We’re sorry to hear about your situation and understand how serious this feels. Please note that we can’t identify your account or verify case details here, but our platform never closes or restricts accounts without thorough internal investigation.
We recommend reaching out directly to our support or compliance team with your case reference and any relevant documentation — they’ll review everything carefully and provide an official response.
• 1 year ago
We registered with 22bet on 7 Aug and win a bit money and try to withdraw fund then ask for verification. We understand KYC processing is important. But it is surprising me is 17 days still not done and they ask additional documents every 72 hours and wait 72 hours and loop. Especially, not timeframe and every time email security team and customer on chat only ask you patience and wait. Then complaint team is the worst never response. When you win and try to withdraw, they will make verification process to delay or not willing you to withdraw. I will update my review if something changes.
Good plateform
Fast deposit
Account Verification take forever
Customer is copy paste response
Withdraw is pain
Complaint team never responded
• 1 year ago
I've been at 22bet for six years now and I've lost count of how much money I've lost at this casino. In the beginning it's all very well the more you play, every two or three months I've received freebet codes for around 50-100 euros. Then you start to "win" with the slight impression that you're in control and withdraw, and they give you a "vip manager". Then things start to go downhill, you deposit more and more and more, and each time you lose more, time goes by and you never get any codes, only if you ask and they give you codes worth 5-10 euros, which aren't even good codes, because you only get the winnings, you don't get the value of the total bet. Several times I've deposited 500 to 2000 euros and when I've lost I've never been rewarded for anything, with the excuse that you've withdrawn something "recently" that doesn't even amount to those amounts. So if you want a good casino, don't play at 22bet, even average casinos turn out to be better. Over time I've noticed that I've been treated badly as an old player and looked down on. I don't know if I'll give it a go anymore, I'm probably already at -20k in terms of deposit/profit, I'm not a high roller, but I'm still that above-casual player, I've always liked 22bet's layout, but it seems that more and more 22bet doesn't care about old players, only new ones... Ps: I have reports of people being rewarded with freebets if they stay afk without playing for months, while old players are active and treated like crap.
Fast withdrawals
The worst casino rewarding bonuses
Only rewards new players well
• 1 year ago
I didnt like this casino because the max cashout on a bonus is only 1x the bonus making it the worst casino bonus on the internet. Support was kind of slow to respond with broken English too and not being very clear.
There is live chat
They have a few of my favorite providers
Website works well
Very bad bonus system only allow 1x the bonus cashout
support slow to respond
Cannot use vpn
22bet Casino EE
Thank you for your feedback. We're sorry to hear the bonus terms and support experience didn’t meet your expectations. Your comments have been noted and passed along to the relevant teams for review — we truly appreciate you taking the time to share your experience.
• 1 year ago
My impression of this site was everything is smooth. I had a lot of questions to customer service. They were super helpful. Verification is done immediately upon signing up. Ended hitting a nice 4 digit win on Wanted Dead or Alive and cashout was instant.
Great casino here
Helpfuls customer service
Great provider selection at good RTP
Instant verification and cashouts
22bet Casino EE
Thanks for the awesome feedback! We're glad everything felt smooth from the start, from quick verification to responsive support. Great to hear the cashout was instant, too.
• 1 year ago
I'm here to tell you about my disappointment with 22bet! 22bet! After 7 days I contacted them again and asked for a refund. I spent 20,000 on the casino. And I'm closing my account! For those who came to know more about the casino, DEPOSIT is instant, but WITHDRAWAL takes a long time. SUPPORT ONLY ASKS FOR PATIENCE
Withdrawal Takes Long.
22bet Casino EE
Thank you for sharing your experience.
We're truly sorry to hear about your disappointment and the frustration caused by the withdrawal process. Please know that we aim to process all withdrawals as quickly as possible, but in some cases, additional verification may be required, which can extend the timeline.
If your withdrawal is still pending or you feel your concerns were not fully addressed, we’d be grateful if you could contact our support team once more with the relevant details. We’ll do our best to assist you further.
Your feedback is important to us, and we regret that your experience didn’t meet your expectations.
• 1 year ago
I have been playing for several years now, half a year since I registered on 22 bet and only good impressions both on sports betting and on the casino!!! Firstly, very fast withdrawal of money (from 2 to 10 minutes), there is a personal manager who will always help, always gives a lot of bonuses, there is a chat in Hungarian, a huge selection of matches, I have not seen such a large number of handicaps for one match on any site, there is a cash out!! Almost 50% of the matches that are live have a video broadcast!! I can only leave positive reviews about this site, I can advise everyone to register and try to play here, I am sure that everyone will like it!!
22bet Casino EE
Thank you for sharing your experience! We’re delighted to hear you enjoy our fast withdrawals, extensive match selection, live broadcasts, and personalized support. Your positive impressions motivate us to keep providing top-notch service.
We’re always here to assist you and wish you the best of luck with your future bets!
• 1 year ago
ATTENTION!!!!! BIGGEST SCAM IN HISTORY!! They manipulate slots and everything!!! Me and my friend who is IT expert found out how they do it and recorded all! Will be on youtube very soon. They are nothing more than scam!! PLEASE DO NOT GIVE THEM A SINGLE PENNY THEY WILL NOT LET YOU WIN ANYTHING!
NOTHING
Scam
No winning
Good games
Fast payout
Winnings are just ilusion! Slots cannot cashout more than you cash in even if they let you win its only after they take certain amount of money
Unfriendly customer service
Promising free slots (chtistmas race) and don't give you anything
Cashback is scam too
You will never be able to win more than you lose!! NEVER!!
They hire employees from all around the world but their data is not very safe you can find out easily if you have some IT knowledge
22bet Casino EE
Hello jahic2025,
We understand your emotions, but we want to assure you that our platform operates honestly and in full compliance with the license. All games are provided by certified providers and undergo independent integrity checks. If you have specific questions or doubts, please contact our support team - we are ready to provide clarifications.
• 1 year ago
One of the best gambling sites. Very fast withdrawals, and the vip manager Jatin is the best. He helps every time with a ton of bonuses.
Fast withdrawals, friendly vip manager
22bet Casino EE
Thank you for your kind words! We’re thrilled you’re enjoying your experience with us and benefiting from our fast withdrawals. Jatin will be delighted to know his support and bonuses have made a difference. We’re grateful to have you as a valued player!
• 1 year ago
Extremely fast to deposit and withdrawals, a lot of payment methods, fast website with a lot of games and a very friendly customer support. And i like to say that i was very lucky to have Tammy as my VIP manager, an excellent support and perfect service.
22bet Casino EE
Thank you for your wonderful feedback! Tammy will be thrilled to know her efforts made such a positive impact. We’re glad to have you as a valued player and look forward to continuing to provide you with excellent service!
• 1 year ago
Fast withdrawals, great odds compared to other sites, website easy to navigate, great VIP/affiliate program, Built in chat support could be much better
Fast withdrawals, great odds compared to other sites, website easy to navigate, great VIP/affiliate program
Great experience to play here
Built in chat support could be much better
Sometimes a bit laggy
22bet Casino EE
Thank you for sharing your thoughts! We appreciate your support and are glad to have you with us!
• 1 year ago
cannot withdraw anything from this site, there is 50 deposit options and like 4 withdrawal choices, so i had to make a new deposit using jeton to be able to withdraw, waited 4 days and still doesnt work seems like a big scam
cant even withdraw my funds after they deactivated all games for me, i cant do anything now at this site, no games work and after 15 minutes in their chat they answer and said i need to verify now ( to even play at the site ), i had already sent my id and payment information to their support and waited 24 hours + and still i cant do anything
first time i deposited it worked at least
no games available to play at first, now they work once i
support takes a long time to answer
22bet Casino EE
Hello, iheededthecall! We would like to remind you that verification is necessary for the safe transfer of funds so that we can be sure that it is you who will receive the winnings. We are sorry that you have such an impression about our platform. We hope that in the future you will change your opinion and give us another chance.
• 1 year ago
Don't hesitate, this is a good casino and always pays winnings on time
Не се колебайте това е лояно И добро казино винаги с плаща печалби навреме
Many games big. Selection fast payouts in general. very good casino
Много игри голям. Избор бързи исплащания като цяло.много добро казино
Bonuses are not good for Casino
Бонусите не са добри за Казино
22bet Casino EE
Thank you for your positive feedback! We're thrilled to hear that you’ve had a great experience with our game selection and fast payouts. Thanks again for your support!
• 1 year ago
I like what it looks like. Fast works and perfect promotion, but very low payment methods.
fast works
few payment methods
22bet Casino EE
Thank you for your feedback! We’re delighted to hear that you enjoy the site’s design, speed, and promotions. Your input helps us improve, and we’ll strive to provide a more comprehensive selection in the future. If you have specific suggestions, feel free to share!
• 1 year ago
There are many casino and live casino options available to the user and the Casino VIP cash back option gives the player good returns based on their spend.
Fast withdrawals
Friendly and supportive customer service
Wide range of casino games
22bet Casino EE
Thank you for your feedback! We’re glad you’re enjoying the variety of casino options and finding value in the VIP cashback feature. We appreciate your support!
• 1 year ago
My name is salma. I am playing in 22bet since 4 years nlw.22bet is the best application to play casino. Wide range of Black jack, roulette and all casino games are available here. There is a lot of chances to win big in tv bet jackpot games. My VIP manager James is a real gem. He always solve my problems and give a lot of festival bonus and other incentive.
Fast withdrawals. Friendly VIP manager like James
Wide range of markets
Casino and weekly Friday bonus
22bet Casino EE
Thank you, Salma, for your kind words and for being with us for the past four years! We’re thrilled to hear you’re enjoying the wide range of casino games. It’s wonderful to know that James has been helpful as your VIP manager, providing support and festive bonuses. We look forward to bringing you more exciting experiences and big wins!
• 1 year ago
I used to enjoy playing at this casino, but lately the quality has dropped significantly, from customer service to withdrawals.
Já gostei de jogar neste casino, mas ultimamente tem descido significativamente de qualidade, desde o atendimento aos levantamentos, tem piorado muito.
Good design
Bom design
Withdrawals take too long.
Levantamentos muito demorados.
Customer service does not solve problems and is slow to respond.
Atendimento ao Cliente não resolvem os problemas e demoram para responder.
Withholds money from the player.
Retém o dinheiro do jogador.
22bet Casino EE
Thank you for your feedback. We sincerely regret that your recent experience did not live up to expectations. Your comments about withdrawal times and customer service are very important to us and we have already passed them on to the relevant departments. We endeavor to improve the quality of service and correct the situations in order to justify your trust again. Thank you for your feedback.
• 1 year ago
I liked to play here. It was funny. Do i trust them? 6/10 this is my rating of trust. But they paided off all withdrawals without any delay. Still when there is no response in support service you start to doubt. Thats why I gave 3 stars here. Otherwise they follow rules .
Fast withdrawals
Good offer and bonuses
Very slow Support service
I have to say twice "Very slow response"
22bet Casino EE
Thank you for your honest feedback! We're glad to hear you enjoyed playing with us and that your withdrawals were processed promptly. We understand how important responsive customer support is, and we’re continually working to improve in that area. Your trust is essential to us, and we appreciate your rating. If you ever have concerns, please don't hesitate to reach out to our support team directly. We value your input and look forward to providing you with an even better experience in the future!
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