Dafabet Casino - Player claims that payment has been delayed.

Dafabet not processed my withdrawal of ₹1,18,000 since the last 4-5 days. My account is fully verified, and I have been playing on the platform for a long time. Whenever I made smaller deposits, the withdrawals were processed instantly. However, as soon as I deposited a large amount and tried to withdraw, they started holding my funds. Despite having a fully verified account, they have not processed my withdrawal. I have submitted all required documents, including my Aadhaar card, PAN card, selfies, and multiple bank statements for address proof. Yet, Dafabet continues to decline my withdrawal daily without providing any updates.their withdrawal time frame is 24 hrs but not 4-5 days passed iam still waiting for my withdrawal they are declining my withdrawal daily . My hard-earned money is stuck, and I kindly request Casinoguru to help me resolve this issue. 

My Dafabet username is "swap54."

Dear prithviraj,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Dear prithviraj,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear prithviraj,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

yesterday, I finally received my withdrawal, and I am extremely grateful to casinoguru for their help. Without filing a complaint on their platform, I believe the delay could have dragged on for months.

I want to leave a bit of advice for players using Dafabet Casino or their sports betting platform: be cautious when making deposits. It’s better deposit small amounts because if you deposit a large Amount, they Will surely hold your deposit and subject you to unnecessary stress, even if your account is fully verified. They tend to delay withdrawals for extended periods. Even when your account is verified, they often request additional documents, including selfies holding identification, multiple ID documents, and several proofs of address, for large withdrawals And still, there is no guarantee that the withdrawal will be processed without delay. After sending these documents multiple times, they still respond with the same copy-paste emails claiming they haven’t received them. I submitted my documents countless times, only to receive responses hours later stating, "We still need your documents," despite having already sent them.

If I hadn't filed a complaint with casinoguru, I doubt I would have received my withdrawal by now, and it could have taken even longer—possibly months. I truly appreciate casinoguru’ assistance. My advice to others: avoid Dafabet if you don’t want to deal with unnecessary stress during withdrawals.

Thank you.

Dear prithviraj, 

I’m really pleased to hear that your issue has been resolved. I'll go ahead and mark your complaint as 'resolved' in our system. Thank you for confirming the outcome. If you ever face any challenges with this or any other casino in the future, please don’t hesitate to reach out to our Complaint Resolution Center. We’re always here for you. 

As you know, our services are completely free, and we don’t accept any gratuities. But if you could spare a moment to share your experience with our services on Trustpilot, it would mean a lot to me. Here’s the link: https://www.trustpilot.com/evaluate/casino.guru. Your honest review and any suggestions for how we can improve would be incredibly valuable, not just for us, but also for others who might need help with online casino-related issues. 

Thank you so much for your time. 

Best regards, 

Casino.Guru