The player from Spain is having difficulties receiving his funds. We rejected the complaint because the player didn't respond to our messages and questions.
or withdrawals are very slow they have been processing a withdrawal for more than 8 days and do not provide solutions
the webmoney payment gateway is correct and they tell me that they have to be delaying the process
Thank you
Dear jesus,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.
Best regards,
Kristina
hello kristina
I appreciate your answer, but we are in 2021, and the withdrawals compared to 10 years ago have changed for the better.
If the deposit arrives in seconds by the same rule of three it should be this way, there are casinos that after three minutes you have it in your wallet.
The two weeks thing is old
Web Money
November 4, 2021.11: 37 250209 In process
-125.00
in the webmoney wallet
Thanks
Kind regards