HomeComplaintsCyber.bet Casino - Player’s withdrawal has been delayed.

Cyber.bet Casino - Player’s withdrawal has been delayed.

Amount: €127

Cyber.bet Casino
Safety Index:Very low
Submitted: 09 Nov 2021 | Case closed : 02 Jun 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Spain is having difficulties receiving his funds. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago
Translation

or withdrawals are very slow they have been processing a withdrawal for more than 8 days and do not provide solutions


the webmoney payment gateway is correct and they tell me that they have to be delaying the process


Thank you

Automatic translation:
Public
Public
2 years ago

Dear jesus,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

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Public
2 years ago
Translation

hello kristina


I appreciate your answer, but we are in 2021, and the withdrawals compared to 10 years ago have changed for the better.


If the deposit arrives in seconds by the same rule of three it should be this way, there are casinos that after three minutes you have it in your wallet.

The two weeks thing is old


Web Money

November 4, 2021.11: 37 250209 In process

-125.00

in the webmoney wallet


Thanks


Kind regards

Automatic translation:
Public
Public
2 years ago

Dear jesus,

Has there been any news? Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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