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or withdrawals are very slow they have been processing a withdrawal for more than 8 days and do not provide solutions

the webmoney payment gateway is correct and they tell me that they have to be delaying the process

Thank you

o los retiros son muy lentos llevan mas de 8 dias procesando un retiro y no dan soluciones

la pasarela de pagao webmoney es correcta y me dicen que ellos tienen que estar retrasando el proceso

gracias

Dear jesus,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

hello kristina

I appreciate your answer, but we are in 2021, and the withdrawals compared to 10 years ago have changed for the better.

If the deposit arrives in seconds by the same rule of three it should be this way, there are casinos that after three minutes you have it in your wallet.

The two weeks thing is old

Web Money

November 4, 2021.11: 37 250209 In process

-125.00

in the webmoney wallet

Thanks

Kind regards

hola kristina

Agradezco tu respuesta, pero estamos en 2021, y los retiros en comparacion con hace 10 años han cambiado para mejro.

Si el deposito llega en segundos por la misma regla de tres deberia de ser de esta manera , hay casinos que a los tres minutos lo tienes en tu cartera.

Lo de las dos semanas es antcuado

Dinero Web

4 de noviembre de 2021,11:37 250209 En proceso

-125.00

en la billetera webmoney

Gracias

Saludos cordiales

Dear jesus,

Has there been any news? Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.