The player from Russia had experienced difficulties with withdrawal after moving funds from a bonus account to his real balance, as these funds were later debited without explanation. Despite our attempts to gather more information and resolve the issue, the player had not responded to our inquiries. As a result, we were unable to investigate further and the complaint had been rejected.
CryptoBetSports Casino - Player's experiencing some issues.
Closed
Our verdict
Player stopped responding
Amount: €370
CryptoBetSports Casino
Safety Index:Very lowCase summary
Discussion
Public
Public
1 year ago
Translation
I kindly request to be contacted by the casino representative. Bets were placed. Afterwards, the bonus account was transferred to the real balance. All funds were debited.
Automatic translation:
Public
Public
1 year ago
Dear Vudiaudi,
Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need more information. Could you please elaborate? Do I understand correctly that the casino confiscated your bonus winnings?
I will be waiting for your reply patiently.
Best regards,
Kristina
