HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,650Opened753Unresolved5,518Resolved13,179Rejected22,200
Active filters: Casino:
Clear all filters
Sort
Our verdict Failed self-exclusion

30 Bet Casino - Player's account has been reopened despite self-exclusion.

Unresolved Submitted: 17 Jan 2026
Black points: 4,270
Disputed amount: £6,400
Safety Index 5.9 Below average
Our verdict No reaction policy

Turbo Wins Casino - Player's winnings have been confiscated.

Unresolved Submitted: 16 Jan 2026
Black points: 592
Disputed amount: €11,000
Safety Index 0.8 Very low
Our verdict No reaction policy

Mr. Thrills Casino - Player's withdrawal is delayed for almost three months.

Unresolved Submitted: 16 Jan 2026
Black points: 95
Disputed amount: £700
Safety Index 1.0 Very low
Our verdict No reaction

TheHighRoller Casino - Player’s winnings have been confiscated and account closed.

Unresolved Submitted: 15 Jan 2026
Black points: 2,304
Disputed amount: €20,653
Safety Index 3.9 Low
Our verdict No reaction policy

Treasure Spins Casino - Player's winnings have been confiscated.

Unresolved Submitted: 15 Jan 2026
Black points: 256
Disputed amount: £1,070
Safety Index 1.6 Very low
Our verdict Insufficient evidence from casino

Klub28 Casino - Player claims that payment has been delayed.

Unresolved Submitted: 15 Jan 2026
Black points: 515
Disputed amount: 240 XRP
Safety Index 4.7 Low
Our verdict No reaction

North Casino - Player’s account has been closed and winnings confiscated.

Unresolved Submitted: 15 Jan 2026
Black points: 625
Disputed amount: €3,201
Safety Index 6.1 Below average
Our verdict No reaction

Betway Casino ZA - Player’s account has been closed.

Unresolved Submitted: 15 Jan 2026
Black points: 192
Disputed amount: R4,200
Safety Index 7.3 Above average
Our verdict Against fair gambling

Turbo Wins Casino - Player’s account has been closed and winnings confiscated.

Unresolved Submitted: 15 Jan 2026
Black points: 6,986
Disputed amount: €12,000
Safety Index 0.8 Very low
Our verdict No reaction

Topacio Casino - Player’s account has been closed without reason.

Unresolved Submitted: 14 Jan 2026
Black points: 295
Disputed amount: $417,000 CLP
Safety Index 3.1 Very low
Show more complaints (+10)
Showing 981 - 990 of 5,518 complaints
1...98 99 100...552
Go to pageof 552 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!