HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,578Opened960Unresolved5,145Resolved12,451Rejected21,022
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from casino

Blockspins Casino - Player’s account has been closed after a big win.

Unresolved Submitted: 17 Oct 2025
Black points: 70,033
Disputed amount: €60,000
Safety Index 0.2 Very low
Our verdict Insufficient evidence from casino

Roostake Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 17 Oct 2025
Black points: 250
Disputed amount: €30
Safety Index 6.6 Above average
Our verdict No reaction policy

TikTok Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 16 Oct 2025
Black points: 324
Disputed amount: $2,000
Safety Index 6.0 Below average
Our verdict Insufficient evidence from casino

Hertzbetz Casino - Player’s winnings are confiscated due to unclear terms.

Unresolved Submitted: 16 Oct 2025
Black points: 1,403
Disputed amount: €2,400
Safety Index 4.6 Low
Our verdict No reaction

Caspero Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 16 Oct 2025
Black points: 667
Disputed amount: €3,500
Safety Index 1.1 Very low
Our verdict No reaction policy

Spicy Jackpots Casino - Player's withdrawal is delayed.

Unresolved Submitted: 16 Oct 2025
Black points: 180
Disputed amount: €2,000
Safety Index 1.8 Very low
Our verdict No reaction policy

Pigmo Casino - Player requests refund after gambling addiction issues.

Unresolved Submitted: 16 Oct 2025
Black points: 89
Disputed amount: $316
Safety Index 5.1 Below average
Our verdict No reaction

Bally Casino PA - Player’s account has been closed.

Unresolved Submitted: 16 Oct 2025
Black points: 60
Disputed amount: $5
Safety Index 8.5 High
Our verdict Insufficient evidence from casino

Yuugado Casino - Player's account has been closed and funds confiscated.

Unresolved Submitted: 15 Oct 2025
Black points: 2,500
Disputed amount: $5,000
Safety Index 4.6 Low
Our verdict No reaction

12Bet Casino - Player's account has been closed.

Unresolved Submitted: 15 Oct 2025
Black points: 508
Disputed amount: 90,000 INR
Safety Index 7.0 Above average
Show more complaints (+10)
Showing 981 - 990 of 5,145 complaints
1...98 99 100...515
Go to pageof 515 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.