HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44916Opened919Not solved5619Solved12676Rejected25702
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 582
Disputed amount: A$7,000

Golden Pokies Casino - Player believes that their withdrawal has been delayed.

Golden Pokies Casino
Safety Index:Low Submitted: 05 May 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 276
Disputed amount: A$650

WeWin99 Casino - Player’s payout remains delayed.

WeWin99 Casino
Safety Index:Low Submitted: 04 May 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 100
Disputed amount: $1,000

Lucky Owl Club Casino - Customer service unresponsive to player's winnings claim.

Lucky Owl Club Casino
Safety Index:Below average Submitted: 04 May 2024
Unresolved Our verdict

Insufficient evidence from casino

Black points: 4132
Disputed amount: $8,264

Empire777 Casino - Player's winnings were confiscated after verification.

Empire777 Casino
Safety Index:Very low Submitted: 04 May 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 44
Disputed amount: 600 R$

Bets Amigo Casino - Player facing withdrawal difficulties at Bets Amigo.

Bets Amigo Casino
Safety Index:Very low Submitted: 04 May 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 1649
Disputed amount: A$8,352

WaBoom77 Casino - Player's winnings are denied due to unfair play accusations.

WaBoom77 Casino
Safety Index:Very low Submitted: 03 May 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 71
Disputed amount: A$350

Rocknreels Casino - Player experiences delayed payout and lack of response.

Rocknreels Casino
Safety Index:Below average Submitted: 03 May 2024
Unresolved Our verdict

Against fair gambling

Black points: 942
Disputed amount: €4,998

Anarchy Casino - Player’s account closed after bonus usage.

Anarchy Casino
Safety Index:Low Submitted: 03 May 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 98
Disputed amount: €913

Nitrospins Casino - Player's withdrawal has been delayed.

Nitrospins Casino
Safety Index:Low Submitted: 03 May 2024
Unresolved Our verdict

No reaction policy, good regulator

Black points: 26
Disputed amount: €270

Simsinos Casino - Cancellation of player's winnings after using a bonus.

Simsinos Casino
Safety Index:Below average Submitted: 03 May 2024
Show more complaints (+10)
Showing 721 - 730 of 5,619 complaints
1...72 73 74...562
Go to pageof 562 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news