Mania Casino - Player’s withdrawals have been declined.

I am submitting a complaint regarding an online casino that has not processed my withdrawal requests.

I requested three withdrawals of 300 each (total: 900).

Two requests were submitted on 16/04/2026 and one request on 17/04/2026.

My account was fully verified on 22/04/2026, and all required documents were provided and approved.

As of today, all three withdrawals remain pending. I have not received a clear or meaningful response from the casino explaining the delay.

I have complied with all terms and conditions and completed the verification process, yet the payments have not been processed.

I request your assistance in reviewing this case and helping to resolve the issue.

Casino name: Mania casino .io

Account email [email address hidden by Casino Guru]

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Based on the screenshots you uploaded with your complaint, it appears that your withdrawal requests were declined by the casino. Have you contacted customer support to ask for the reason why the payments could not be processed?
• Have the unsuccessful withdrawal requests been returned to your gaming account?
• Have you made any successful withdrawals from this casino before?
• Which payment methods have you used to deposit funds into this casino? Have you selected the same methods for your withdrawals?
• Have you tried selecting a different payment method to see if the payments would be approved and processed?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika