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All45,884Opened977Not solved5,715Solved12,945Rejected26,247
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Unresolved Our verdict

No reaction policy, passive regulator

Black points: 29
Disputed amount: A$1,000

House Of Pokies Casino - Winnings from the bonus play have been cancelled.

House Of Pokies Casino
Safety Index:Low Submitted: 25 May 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 198
Disputed amount: €900

Casino Venetian - Player’s withdrawal has been delayed.

Casino Venetian
Safety Index:Very low Submitted: 24 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 553
Disputed amount: €1,264.38

All Wins Casino - Player’s winnings have disappeared.

All Wins Casino
Safety Index:Very low Submitted: 24 May 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 25
Disputed amount: TT$2,000

Vegas Rush Casino - Player’s struggling to withdraw their winnings.

Vegas Rush Casino
Safety Index:Low Submitted: 23 May 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 54
Disputed amount: €299

Vegas Rush Casino - Player’s struggling to complete KYC.

Vegas Rush Casino
Safety Index:Low Submitted: 23 May 2020
Unresolved Our verdict

Justified complaint

Black points: 300
Disputed amount: €210

VIP Club Casino - Plyer’s withdrawal has been delayed.

VIP Club Casino
Safety Index:Low Submitted: 21 May 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 212
Disputed amount: €1,000

Jokerino Casino - Player’s having difficulties withdrawing his winnings.

Jokerino Casino
Safety Index:Very low Submitted: 21 May 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 187
Disputed amount: A$1,400

House Of Pokies Casino - Player’s winnings have been cancelled.

House Of Pokies Casino
Safety Index:Low Submitted: 21 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 988
Disputed amount: €1,500

Lord of the Spins Casino - Player’s winnings have been voided.

Lord of the Spins Casino
Safety Index:Very low Submitted: 20 May 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 656
Disputed amount: €5,000

Universal Slots Casino - Player has requested deposit refunds.

Universal Slots Casino
Safety Index:Below average Submitted: 20 May 2020
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