In this review, Sunmaker Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Sunmaker Casino has a Very high Safety Index of 9.3, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Carry on reading our Sunmaker Casino review to make an informed decision whether or not this casino is the right fit for you.
Is Sunmaker Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Sunmaker Casino Terms and Conditions as part of our review of Sunmaker Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Sunmaker Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention Sunmaker Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, Sunmaker Casino has achieved a Safety Index of 9.3, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: According to our records, Sunmaker Casino is related to 4 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Sunmaker Casino.
Terms and Conditions of Sunmaker Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Sunmaker Casino during our review.
Player complaints submitted about Sunmaker Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 3 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,660 black points in total, out of which 143 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Sunmaker Casino user feedback and reviews evaluated
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Based on the 88 user reviews of Sunmaker Casino in our database, it has an Excellent User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company data
Sunmaker Casino is owned by PlayCherry Limited and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Sunmaker Casino has licenses from licensing organizations in the following countries or regions: Malta (Malta Gaming Authority), Germany (Gemeinsame Glücksspielbehörde der Länder).
Payment methods, win and withdrawal limits
Sunmaker Casino supports 7 payment options. This includes: PaySafeCard, Mastercard, VISA, Giropay, SOFORT Überweisung, PayPal, Bank transfer.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
EUR 400,000 per spin
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Sunmaker Casino in the table below.
Language
Website
Customer support
Live chat
English
German
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Sunmaker Casino, managing your account, withdrawals, or other matters. Sunmaker Casino has a good customer support, judging by the results of our testing.
Sunmaker Casino casino games and slots
Sunmaker Casino offers these types of casino games: Slots, Betting, Jackpot games.
Casino games from 47 game providers are offered. This includes NetEnt, Nolimit City, Microgaming, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Scientific Games (SG Digital), NYX Gaming Group, Amatic, ELK Studios, Push Gaming, Wazdan, Rabcat, 1X2 Gaming, Booming Games, 2By2 Gaming, Iron Dog Studio, Relax Gaming, edict, Greentube, Oryx, Gameburger Studios, Fantasma, Hoelle Games, Reel Kingdom, Synot Games, Swintt, Skywind Group, Stakelogic, Gamevy, Skillzzgaming, Peter & Sons, Gamomat, Kalamba Games, Golden Hero, Apparat Gaming, Just For The Win, Hacksaw Gaming, Givme Games.
Sunmaker Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Sunmaker Casino in our database.
Browse all bonuses offered by Sunmaker Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(88)
User reviews of Sunmaker Casino
This is a place to share experience with Sunmaker Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Very good game selection, quick response from customer service, works technically well, clearly structured, good bonus program and fair bonus conditions.
Safety Index explained
Safety Index of Sunmaker Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sunmaker Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Submitted:
14 Dec 2020
Discussion
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