HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,172Opened846Unresolved5,776Resolved13,717Rejected22,833
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

MyJackpot Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 29 Nov 2020
Black points: 48
Disputed amount: €65.99
Safety Index 8.1 High
Our verdict No reaction

Casino Venetian - Player’s withdrawals have been delayed.

Unresolved Submitted: 27 Nov 2020
Black points: 151
Disputed amount: €410
Safety Index 4.8 Low
Our verdict Failed self-exclusion

BABIBET Casino - Player’s request for self-exclusion has been ignored.

Unresolved Submitted: 27 Nov 2020
Black points: 178
Disputed amount: €1,500
Safety Index 2.1 Very low
Our verdict No reaction policy

Chilli777 Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 25 Nov 2020
Black points: 119
Disputed amount: €1,500
Safety Index 5.9 Below average
Our verdict No reaction

WinningRoom Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 25 Nov 2020
Black points: 18
Disputed amount: €20
Safety Index 8.5 High
Our verdict No reaction policy

WinBet Casino BG - Player has been experiencing technical difficulties.

Unresolved Submitted: 24 Nov 2020
Black points: 11
Disputed amount: €300
Safety Index 8.9 High
Our verdict Insufficient evidence from casino

Royal Rabbit Casino - Player’s account has been blocked.

Unresolved Submitted: 22 Nov 2020
Black points: 4,106
Disputed amount: €6,902
Safety Index 6.4 Below average
Our verdict No reaction policy

PureWin Casino - Player’s real money has been converted to bonus.

Unresolved Submitted: 21 Nov 2020
Black points: 7
Disputed amount: 4,000 INR
Safety Index 6.0 Below average
Our verdict No reaction policy

House Of Pokies Casino - Player is struggling to verify his account.

Unresolved Submitted: 20 Nov 2020
Black points: 229
Disputed amount: A$6,200
Safety Index 2.9 Very low
Our verdict No reaction policy

Hyperino Casino - Player’s struggling to verify his account.

Unresolved Submitted: 19 Nov 2020
Black points: 1,132
Disputed amount: €41,000
Safety Index 9.0 Very high
Show more complaints (+10)
Showing 5,491 - 5,500 of 5,776 complaints
1...549 550 551...578
Go to pageof 578 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.