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All45,886Opened974Not solved5,715Solved12,945Rejected26,252
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Unresolved Our verdict

Insufficient evidence from casino

Black points: 1,123
Disputed amount: €1,025

Casino Venetian - Player is complaining about this casino.

Casino Venetian
Safety Index:Very low Submitted: 20 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 1,117
Disputed amount: €1,700

Lord of the Spins Casino - Player’s winnings have been voided.

Lord of the Spins Casino
Safety Index:Very low Submitted: 19 May 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 458
Disputed amount: A$50,000

House Of Pokies Casino - Player’s winnings have been confiscated.

House Of Pokies Casino
Safety Index:Low Submitted: 19 May 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 137
Disputed amount: €2,000

Stay Lucky Casino - Player’s struggling to complete account verification.

Stay Lucky Casino
Safety Index:Very low Submitted: 19 May 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 353
Disputed amount: €1,496

Jinni Casino - Player’s withdrawal has been delayed.

Jinni Casino
Safety Index:Below average Submitted: 18 May 2020
Unresolved Our verdict

Delayed payment, status unknown

Black points: 295
Disputed amount: €9,000

Casollo Casino - Player’s struggling to withdraw his bonus winnings.

Casollo Casino
Safety Index:Very low Submitted: 18 May 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 164
Disputed amount: £630

Ridika Casino - Player received a bonus she didn’t want.

Ridika Casino
Safety Index:Very low Submitted: 16 May 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 23
Disputed amount: £40

The Grand Ivy Casino - Player’s account has been blocked.

The Grand Ivy Casino
Safety Index:Below average Submitted: 16 May 2020
Unresolved Our verdict

Failed self-exclusion

Black points: 43
Disputed amount: €204

22bet Casino - Player succeeded in opening new account after the old one has been closed as per player’s request.

22bet Casino
Safety Index:Above average Submitted: 14 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 378
Disputed amount: €350

Letsbet24 Casino - Player’s account will be closed due to country restriction.

Letsbet24 Casino
Safety Index:Below average Submitted: 13 May 2020
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