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All45,908Opened974Not solved5,719Solved12,952Rejected26,263
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Unresolved Our verdict

No reaction, passive regulator

Black points: 164
Disputed amount: £630

Ridika Casino - Player received a bonus she didn’t want.

Ridika Casino
Safety Index:Very low Submitted: 16 May 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 23
Disputed amount: £40

The Grand Ivy Casino - Player’s account has been blocked.

The Grand Ivy Casino
Safety Index:Below average Submitted: 16 May 2020
Unresolved Our verdict

Failed self-exclusion

Black points: 43
Disputed amount: €204

22bet Casino - Player succeeded in opening new account after the old one has been closed as per player’s request.

22bet Casino
Safety Index:Above average Submitted: 14 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 378
Disputed amount: €350

Letsbet24 Casino - Player’s account will be closed due to country restriction.

Letsbet24 Casino
Safety Index:Below average Submitted: 13 May 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 325
Disputed amount: €500

1ACasino - Player’s withdrawal has been delayed.

1ACasino
Safety Index:Very low Submitted: 13 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 71
Disputed amount: €659

Slottica Casino - Player’s winnings have been confiscated.

Slottica Casino
Safety Index:Low Submitted: 12 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 304
Disputed amount: €704.01

Spicy Spins Casino - Player’s winnings have been confiscated.

Spicy Spins Casino
Safety Index:Low Submitted: 09 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 3,237
Disputed amount: €4,990

Lord of the Spins Casino - Player’s winnings have been cancelled.

Lord of the Spins Casino
Safety Index:Very low Submitted: 07 May 2020
Unresolved Our verdict

Justified complaint

Black points: 119
Disputed amount: €80

Spin247 Casino - Player’s winnings from No Deposit bonus haven’t been paid.

Spin247 Casino
Safety Index:Above average Submitted: 07 May 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 25
Disputed amount: $307

Vegas Rush Casino - Player’s struggling to withdraw his No Deposit bonus winnings.

Vegas Rush Casino
Safety Index:Low Submitted: 07 May 2020
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