HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,233Opened871Unresolved5,785Resolved13,727Rejected22,850
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Casino-X - Player has been accused of opening multiple accounts.

Unresolved Submitted: 02 Aug 2021
Black points: 47
Disputed amount: €400
Safety Index 3.5 Low
Our verdict No reaction policy

Divas Luck Casino - Player’s attempts to self-exclude themselves have been overlooked.

Unresolved Submitted: 02 Aug 2021
Black points: 164
Disputed amount: €6,400
Safety Index 1.6 Very low
Our verdict No reaction

Novibet Casino GR - Player’s winnings have been voided and account blocked.

Unresolved Submitted: 27 Jul 2021
Black points: 178
Disputed amount: €1,500
Safety Index 7.6 Above average
Our verdict Insufficient evidence from casino

Pokie Place Casino - Player’s struggling to withdraw their winnings.

Unresolved Submitted: 27 Jul 2021
Black points: 28,215
Disputed amount: A$37,500
Safety Index 1.3 Very low
Our verdict No reaction policy

Jokerino Casino - Player’s struggling to complete account verification.

Unresolved Submitted: 26 Jul 2021
Black points: 319
Disputed amount: €1,661
Safety Index 2.1 Very low
Our verdict No reaction policy

The Sun Play Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 26 Jul 2021
Black points: 8
Disputed amount: £160
Safety Index 9.0 Very high
Our verdict No reaction

Fruity Chance Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 26 Jul 2021
Black points: 107
Disputed amount: €350
Safety Index 3.6 Low
Our verdict Uncertain case

Jeetplay Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 26 Jul 2021
Black points: 1,052
Disputed amount: 802,019.38 INR
Safety Index 4.8 Low
Our verdict No reaction

Casinowin - Player’s withdrawal has been delayed.

Unresolved Submitted: 22 Jul 2021
Black points: 160
Disputed amount: £300
Safety Index 1.5 Very low
Our verdict No reaction

Wir Wetten Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 22 Jul 2021
Black points: 32
Disputed amount: €471
Safety Index 3.0 Very low
Show more complaints (+10)
Showing 5,281 - 5,290 of 5,785 complaints
1...528 529 530...579
Go to pageof 579 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.