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All46,021Opened969Not solved5,738Solved12,977Rejected26,337
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Unresolved Our verdict

No reaction policy, passive regulator

Black points: 255
Disputed amount: €2,500

Spin Million Casino - Player’s winnings have been voided.

Spin Million Casino
Safety Index:Low Submitted: 09 Nov 2020
Unresolved Our verdict

Justified complaint

Black points: 119
Disputed amount: €130

CashSpins Casino - Player’s winnings have been cancelled.

CashSpins Casino
Safety Index:Low Submitted: 08 Nov 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 128
Disputed amount: 3,300 RM

NextBet Casino - Player’s struggling to complete KYC verification.

NextBet Casino
Safety Index:Above average Submitted: 08 Nov 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 113
Disputed amount: $900,000 CLP

Fantastic Bet Casino - Player’s struggling to withdraw his winnings.

Fantastic Bet Casino
Safety Index:Below average Submitted: 07 Nov 2020
Unresolved Our verdict

Against fair gambling

Black points: 2,057
Disputed amount: A$18,900

RooCasino - Player’s winnings have been cancelled.

RooCasino
Safety Index:Low Submitted: 06 Nov 2020
Unresolved Our verdict

Insufficient evidence from casino

Black points: 507
Disputed amount: €715

SELECT.bet Casino - Player has been accused of opening multiple accounts.

SELECT.bet Casino
Safety Index:Very low Submitted: 05 Nov 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 87
Disputed amount: €300

Lottoland Casino - Player’s struggling to receive her winnings.

Lottoland Casino
Safety Index:High Submitted: 04 Nov 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 99
Disputed amount: $770

Parimatch Casino BR - Player’s winnings have been cancelled.

Parimatch Casino BR
Safety Index:Below average Submitted: 02 Nov 2020
Unresolved Our verdict

Failed self-exclusion

Black points: 1,171
Disputed amount: €2,000

Jokerino Casino - Player’s refund has been delayed.

Jokerino Casino
Safety Index:Very low Submitted: 02 Nov 2020
Unresolved Our verdict

Failed self-exclusion

Black points: 1,112
Disputed amount: €1,900

GoodWin Casino - Player’s attempts to close his account have been overlooked.

GoodWin Casino
Safety Index:Below average Submitted: 02 Nov 2020
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